Greg Kimball | Page 13

Knowledgeable, respectful and made sure to keep the customer informed about their vehicle. I would recommend the dealership service to anyone. customer informed about their vehicle. I would recommend the dealership service to anyone. More

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Five stars for John E. at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! at Maxwell Ford. He got my F-150 transmission overhaul handled fast, kept me in the loop, and made it easy. Ask for John! More

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The agent was very helpful in explaining the problem with my car and I’m thankful my car and I’m thankful More

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(Nick Pohl ) very professional, honest, and went above and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole and beyond to make sure everything went smoothly. Nick took the time to explain all the details, answered every question clearly, and made the whole process stress-free. You can tell he truly cares about his customers and their satisfaction. I highly recommend asking for Nick if you’re looking for great service and a smooth car-buying experience! More

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I took my 2019 F150 King Ranch to the shop because it was shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I shifting hard and down shifting.6 days later they said we need to replace the transmission $11,000. I told him not at this time next thing you know I get $220 bill for telling me the transmissions acting funny. then he told me don’t trade it in here. We don’t want it. Thanks, Niko More

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Excelente servicio, atención, muy rápidos y con excelente calidad en el mantenimiento de mi vehículo calidad en el mantenimiento de mi vehículo More

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My service advisor was friendly, but unfortunately Maxwell Ford performed sloppy and dishonest work. I went in for an oil change. I was told in a summary that my F150s lug nuts “ARE SWOLLEN AND NEED T Maxwell Ford performed sloppy and dishonest work. I went in for an oil change. I was told in a summary that my F150s lug nuts “ARE SWOLLEN AND NEED TO BE HAMMERED ON AND OFF, REPLACED WITH NEW ONES” for $270. This simply isn’t true. They were swollen a bit, yet, If you know anything about cars you’d know that the lug nuts, while slightly larger than they used to be, could easily be removed using a different socket size. There was no dramatic hammering needed. In addition, they left my engine’s air intake filter box unlatched, causing a rattle every time I started the engine and also preventing the air filter from sealing properly, allowing air contaminants to be pulled into the engine. I found this oversight myself when troubleshooting the rattle sound. I simply don’t trust a shop for major fixes when small things, like properly latching the air intake box isn’t done properly, or they’re trying to push absurd lug nut labor charges onto me. FYI Discount Tire removed my old lug nuts for free- no hammering needed. More

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Awesome! !!love the service! The shuttle was on time. Thank you for getting my car back on track !!love the service! The shuttle was on time. Thank you for getting my car back on track More

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Service advisor was very helpful and got the service done in a timely manner. Would recommend them to friends and family. in a timely manner. Would recommend them to friends and family. More

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I like the dealership because they are fast and they get you in and out and are very good and what you tell them you want to do my service advisor. Jackie was very helpful and she knew exactly what to d get you in and out and are very good and what you tell them you want to do my service advisor. Jackie was very helpful and she knew exactly what to do and what I want. She’s a very good advisor thank you. More

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