Gragg Adkins

So here's the deal. My daughter and I went all over Ohio looking for the perfect SUV. And I mean all over! Last minute one evening, we went to Klaben. We showed up 30 mi My daughter and I went all over Ohio looking for the perfect SUV. And I mean all over! Last minute one evening, we went to Klaben. We showed up 30 minutes before they closed. Gragg (yes I spelled that correct, it's pronounced Greg) was waiting for us with the door open and the most friendly greeting of ANY of the other car dealerships! We felt right at home with him the entire time. We went back 2 other times to test drive the SUV and Gragg was right there ready and willing to answer any of our questions. I will be telling everyone about Gragg at Klaben and the stellar experience we received from start to finish. We live over an hour away and Gragg was a National Treasure and dropped the car off to us! Can't say enough about this gentleman and his ability to make us both comfortable and ready to pull that trigger and buy a SUV. Thank you again Gragg can't wait to do business again in the future. More

Report | Print

Gragg was very informative and helpful. He went above and beyond to make sure I was happy and got a good deal! I highly recommend him and Klaben! :) He went above and beyond to make sure I was happy and got a good deal! I highly recommend him and Klaben! :) More

Report | Print

Gragg Adkins was amazing he made the experience easy and efficient as possible he even picked me up from 2 hours away talk about great customer service I highly recommend you go see Gragg and the Klaben te efficient as possible he even picked me up from 2 hours away talk about great customer service I highly recommend you go see Gragg and the Klaben team for your next vehicle More

Report | Print

Kim did my tires and made it extremely easy and efficient she is an asset to the Klaben team. Gragg Adkins in sales is amazing as well! she is an asset to the Klaben team. Gragg Adkins in sales is amazing as well! More

Report | Print

Joe went over & beyond the call of duty. He provided magnificent service. He was meticulous with even the minor details. Service on my truck was completed early & without delay. His eval He provided magnificent service. He was meticulous with even the minor details. Service on my truck was completed early & without delay. His evaluation was extrodinary to say the least, as he didn't miss a single detail. If this was a military review, I would be recommending Joe for a promotion. It's time to take his expertise to the next level Klaben has in-store. Thank you team! More

Report | Print

The staff were extremely friendly and knowledgeable about the cars they were selling and David helped me get the car I wanted at a reasonable price. the cars they were selling and David helped me get the car I wanted at a reasonable price. More

Report | Print

Simple and straightforward transaction. Bo listened to our situation, and arranged a couple of comparison test drives. Employee pricing inventive from Ford probably helped make this a low-s Bo listened to our situation, and arranged a couple of comparison test drives. Employee pricing inventive from Ford probably helped make this a low-stress purchase. More

Report | Print

Most pleasant car buying experience ever! My wife and I were both very comfortable with the process! My wife and I were both very comfortable with the process! More

by rkingman Verified Customer Verified Customer

Report | Print

This was the most pleasant car buying experience I've ever had. No pressure just professionalism. ever had. No pressure just professionalism. More

Report | Print

Gragg was an amazing guy, to talk to and joke with. He was super welcoming and had all the answers to my questions, he even checked up on me the next day afterwards. He was super welcoming and had all the answers to my questions, he even checked up on me the next day afterwards. More

Report | Print