Giselle Aviles
Giselle Aviles at Santa Cruz Toyota

Giselle Aviles | Page 2

Service Consultant

Santa Cruz Toyota

4200 Auto Plaza Dr
Capitola, CA 95010

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4.9
57 Reviews
4.9

57 Reviews

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57 Reviews of Giselle Aviles

March 07, 2026

Dealership Rating
Employee Rating

The staff was very polite. Asked me if I wanted something to eat or drink while I was waiting. Answered my questions I asked about my gas mileage that has gone down from 42 to More

by kimberlymjones533
Recommend Dealer
Yes

Other Employees Tagged: Giselle Aviles

Mar 09, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

March 03, 2026

Dealership Rating
Employee Rating

I took my car in for an 40K mile service. The staff was Easy to work with. The car was done in the time quoted. VERY Competent service department. More

by phil.marla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2026

Santa Cruz Toyota responded

Thank you for your business, Phil! Our team enjoyed assisting you, and we look forward to your next visit.

March 02, 2026

Dealership Rating
Employee Rating

Excellent customer service Very timely, always keeping the customer up to date with what is happening with the vehicle. More

by sandal429
Recommend Dealer
Yes

Other Employees Tagged: Giselle Aviles

Mar 02, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 22, 2026

Dealership Rating
Employee Rating

Por Terrible Mala experiencia con servicio al cliente con estas personas Terrible comunicación entre empleados More

by Chegevaram
Recommend Dealer
No

Other Employees Tagged: Giselle Aviles

Feb 23, 2026

Santa Cruz Toyota responded

Gracias por tomarse el tiempo para compartir esto. Lamentamos que haya tenido una experiencia menos que excelente. Me gustaría hablar con usted para que podamos corregir esto. ¡Comuníquese lo antes posible con su disponibilidad! - Simon Bachir, Gerente General, simonb@santacruztoyota.com

February 20, 2026

Dealership Rating
Employee Rating

They are always friendly and always efficient. I like taking my car there for whatever work needs to be done. More

by ambiance4185
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 23, 2026

Santa Cruz Toyota responded

Thank you for your business! Our team enjoyed assisting you, and we look forward to your next visit.

February 20, 2026

Dealership Rating
Employee Rating

Excelente Me atendieron. Muy bien , La experiencia con Toyota fue muy bien , Feliz con sus ayuda gracias More

by elenasermeno
Recommend Dealer
Yes

Other Employees Tagged: Giselle Aviles

Feb 23, 2026

Santa Cruz Toyota responded

¡Muchas gracias por su negocio!

February 20, 2026

Dealership Rating
Employee Rating

Very friendly and courteous. Never felt pressured with the experience Received a fair deal. Love my car More

by scandtc101
Recommend Dealer
Yes

Other Employees Tagged: Giselle Aviles

Feb 23, 2026

Santa Cruz Toyota responded

Thank you so much for the outstanding rating! Our team enjoyed having you here, and we look forward to your next visit.

February 19, 2026

Dealership Rating
Employee Rating

I like the idea that everything was done on the vehicle, except I felt the wind chill wipers were overpriced. $50 for the pair and the wiper on the rear window was not replaced, and the service technician. More

by joegozzo160
Recommend Dealer
Yes

Other Employees Tagged: Giselle Aviles

Feb 20, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

February 05, 2026

Dealership Rating
Employee Rating

They have a great staff who are going above and beyond for their customers... it was a pleasant experience ???? More

by RealityTVshows
Recommend Dealer
Yes

Other Employees Tagged: Giselle Aviles

Feb 06, 2026

Santa Cruz Toyota responded

Thank you for your business! See you next time.

February 03, 2026

Dealership Rating
Employee Rating

Thank you Santa Cruz Toyota for helping me restore my credit. Thank you Max Peck and Nathan Casillas for helping me with Experian and financing. I absolutely love my new 2025 Toyota Tacoma 4 WD SR5 truck More

by ericbroz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 04, 2026

Santa Cruz Toyota responded

Thank you for taking the time to share your experience with us. It was a pleasure having you here, and our team hopes to see you again!

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