Giovanni Perez

To avoid this dealership, their service center is one of the worst ever. They make you wait over the phone for 1/2hours, hung up, or send you to their text message. No one calls or follow up on the repair the worst ever. They make you wait over the phone for 1/2hours, hung up, or send you to their text message. No one calls or follow up on the repairs. It is a disaster. Avoid going to this dealer. They do not have enough people and enough possibility to service what they are selling. Check reviews before to step there. 10 day to diagnosis and still waiting on an answer from them. 10 days to check with is wrong and then they need to order whatever part is needed another week. If you don't need your car, buy one hyundai and you make sure they have it in their shop. We buy car to have transportation and not headaches. I make sure to review this to as many sites as I can to protect other costumers. More

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The service department NEVER answers! Voicemails are not returned. Inquiries on the website not returned. I guess people show up in person to schedule appointments, but it's ridiculous Voicemails are not returned. Inquiries on the website not returned. I guess people show up in person to schedule appointments, but it's ridiculous to drive all the way to the dealership just to setup an appointment. I don't recommend buying vehicle from this place because when you need service, you just can't talk to a human by calling on the phone. p.s. I had to "Rate People You Worked With" in order to submit, but since I never got to work with anybody, I give them all a score right in the middle. More

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Is a great dealer that goes out this world to ensure that the customers are treated with courtesy and respect at all times and will answer the questions with great accuracy the customers are treated with courtesy and respect at all times and will answer the questions with great accuracy More

by BELLUV Verified Customer Verified Customer

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Brought my new 2024 Palisade in for its first oil change - 2 hours later and nobody has even touched the car !! I’m never getting the services I was promised so this is definitely an issue with the service - 2 hours later and nobody has even touched the car !! I’m never getting the services I was promised so this is definitely an issue with the service dept! Also I was the second person today to have the exact same issue! More

by Kevin C Verified Customer Verified Customer

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Universal Nissan is a thorough establishment when it comes to vehicle repairs. Sales is different. comes to vehicle repairs. Sales is different. More

by Lezahj219 Verified Customer Verified Customer

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Muy profesionales todo su empleados. Servicio rápido, buen trato al cliente y sus deseos. Volveré a comprar mi próximo carro con ustedes. Servicio rápido, buen trato al cliente y sus deseos. Volveré a comprar mi próximo carro con ustedes. More

by YTD4444 Verified Customer Verified Customer

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Well you have a relax environment. You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and You feel you can think and talk over with your wife. We never have pressure, in facts we have to ask for assistance to see a Santa Fe that we so and love. Love everything about this SUV. Michael was very help full and professional. He did everything so we didn't have to worried about anything. They work the numbers so was what we can do. We strongly recommend. If you are looking for a reliable car look no further, Universal Hyundai. Ask for Michael. You will be impress. Thank you Jose Loiz More

by José Verified Customer Verified Customer

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This dealership was absolutely amazing and really cared for my needs. Would highly recommend to a friend. Christopher was the best and made sure I got my dream car for my budget. for my needs. Would highly recommend to a friend. Christopher was the best and made sure I got my dream car for my budget. More

by KIANISOLIMAN Verified Customer Verified Customer

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Tremendo trabajo y estoy muy satisfecho y lo recomiendo a mi familia muchas gracias por todo estoy contento mi familia muchas gracias por todo estoy contento More

by LUISDIAZMUNIZ Verified Customer Verified Customer

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Buying the car was great. The service department was not. I did not receive what I asked for and got no communication until after. The service department was not. I did not receive what I asked for and got no communication until after. More

by COLONFEL Verified Customer Verified Customer

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