Gina Vasquez
Gina Vasquez at North Hollywood Toyota
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Gina Vasquez

Customer Relations Manager

North Hollywood Toyota

4606 Lankershim Blvd
North Hollywood, CA 91602

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4.0
8 Reviews

Dealership Experience

10 yrs, 8 mos

4.0

8 Reviews

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8 Reviews of Gina Vasquez

January 31, 2025

Dealership Rating
Employee Rating

Bad customer service. They do not communicate with clients and when something goes wrong with the deal they don’t take responsibility for letting the client know what’s go More

by Vin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 14, 2025

North Hollywood Toyota responded

We apologize for your poor experience with our dealership. We never want our customers to feel this way. We are always working to improve our services to meet customer expectations. If you have further concerns, we encourage you to reach out to our General Sales manager for further assistance @ 818-508-2900

October 18, 2024

Dealership Rating
Employee Rating

Always excellent service. Gina went above and beyond to help take care of our side view mirror losing a piece of it when a drunk driver clipped it on the freeway. Thanks for m More

by KEVIN@NEURONCOMPUTERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leon Correll, Peter Fernandez, Robert Martinez

September 26, 2024

Dealership Rating
Employee Rating

Made an appointment for a test drive and Griselda and Christopher. We loved the car and right away went into finance with Sedrick. Everyone was very attentive! More

by d.angelica
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Cerda, Griselda Castellanos Zopena , Sedrick Sadaba

August 27, 2024

Dealership Rating
Employee Rating

friendly , happy workers the “daily maintenance” finished earlier than was expected … did not have to wait for long hours ..: the place was neat, tidy - ambiance of the place was pleasant… we’ll l More

by ZETTEE2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laarni Campo, Leon Correll, Peter Fernandez

Aug 28, 2024

North Hollywood Toyota responded

Thank you so much for sharing your experience. It's wonderful to hear that we were able to get you back on the road quickly and safely. Thank you again for the 5-star review and thank you for choosing the service center at North Hollywood Toyota.

May 23, 2024

Dealership Rating
Employee Rating

Great customer service at the auto service center, welcoming and attentive, definitely one of a kind ! More

by ALBERTVERDIGUEL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arnold Guevara , Mark Bostanci, Brian Tobias

May 24, 2024

North Hollywood Toyota responded

We are proud to earn your five stars and your service business, it means everything to us at North Hollywood Toyota.

April 26, 2024

Dealership Rating
Employee Rating

Big fan of North Hollywood Toyota! They changed how I feel about buying a car by being different than any other dealership. Wouldn’t buy from anyone or anywhere else! More

by michelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Lacroix, Griselda Castellanos Zopena , David Castillo, Leon Correll, Peter Fernandez, George Guardado, Marlene Nolasco, Sergio Ullrich-Cajero

Apr 27, 2024

North Hollywood Toyota responded

Thank you for such amazing feedback and comments about our North Hollywood Toyota team! Your loyalty and support mean so much to us and I will share your review with our entire team. Thanks is not enough!

April 17, 2024

Dealership Rating
Employee Rating

Just wonderful! Marlene was very knowledgeable, kind and didn’t try to push me into anything I didn’t need. Just wonderful! More

by michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Guardado, Marlene Nolasco, Harley

Apr 17, 2024

North Hollywood Toyota responded

It was our honor to serve you Michelle and to exceed your expectations. We love to help so let us know how we can assist in the future.

March 20, 2024

Dealership Rating
Employee Rating

My phone was stolen during my first service and the general manager accused me of lying and wouldn’t take responsibility for the establishment he is supposed to be in charge of More

by NATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Diaa Ahmed , Leon Correll

Mar 20, 2024

North Hollywood Toyota responded

We have attempted to discuss your concerns Nate but without success.

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