Gilbert "Bam" Niblack
Gilbert "Bam" Niblack at Phillips Buick GMC
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Gilbert "Bam" Niblack

Sales and Leasing Professional

Phillips Buick GMC

2160 US Hwy 441-27
Fruitland Park, FL 34731

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4.6
64 Reviews

The first thing you have to know about Gilbert is that he came up through the ranks. Gilbert has been here at Phillips Buick GMC for over 6 years, and he has been helping people find the right vehicle for just over 1 year. Gilbert knows all about how things work here and is a great guy to have on your side. With his enthusiasm, friendly easy-going approach and great sense of humor you just know he’ll help you get what you need. The only other person who could be more helpful would be able to grant your wishes in threes and live in a magic lamp! If you are wondering why we call him “Bam,” it is not because he is an Alabama fan. Gilbert is a fan of the “U”. That’s right, the fabled Miami Hurricanes. It’s OK. The Canes keep him humble, not that he needs it. Gilbert has his whole family on his side. They are his biggest fans. When he isn’t here making people happy, Gilbert is fishing and then cooking what he catches.

Dealership Experience

8 yrs, 4 mos

4.6

64 Reviews

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64 Reviews of Gilbert "Bam" Niblack

May 31, 2024

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Employee Rating

This dealership is very terrible I had such a terrible experience I was told I’d get a discount and I was lied to about it. My vehicle was sold to me without any insurance and my tires were bald. I would More

by TORRES_ROSALIO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jun 03, 2024

Phillips Buick GMC responded

Thank you for sharing your feedback with us, Rosalio. We're disappointed to hear about the challenges you faced during your visit to Phillips Buick GMC. We take your concerns seriously and would like to learn more about your specific situation. Please reach out to our team so we can address these issues and work towards a resolution. Your experience does not reflect the high standards we hold ourselves to, and we want to make things right for you. Thank you for bringing this to our attention. Sincerely, the Team at Phillips Buick GMC

Jun 06, 2024

TORRES_ROSALIO responded

I recently bought a 2020 Denali. Gilbert was the sales man and I was the last person there. The whole time I was trying to get the vehicle it was all being rushed so he could leave. He tried to get me out of there fast and didn’t go over the paperwork with me or tell me the final price of the truck. I was told he would give me a discount and drop the price to $41k from $48k. He rushed me and told me to sign papers without telling me what they were. I went home to find out he never dropped the price as told. After inspecting the truck the windshield has a crack and the tires are completely worn out. I later spoke with Glibert about this and the manager told me he would not be paying for the tires. Already being upset by the price reduction not happening I feel as if the least that could be done is them replacing the tires.

April 26, 2024

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I had a great experience working with the title clerk Ms. Deana at the dealership. Her attention to detail in processing paperwork and ensuring accuracy with titles and registrations was impeccable! Her comm More

by LV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2024

Phillips Buick GMC responded

Congratulations on your new purchase! It's wonderful to know you feel confident in your decision to choose Phillips Buick GMC as your dealer as it is imperative we make the car-buying experience as seamless and efficient as possible. Take care! Sincerely, the Team at Phillips Buick GMC

April 21, 2024

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They had a nice looking 2020 Chevrolet Silverado 1500 WT clean with 60k miles. It was at the dealership for 117 days I went on a test drive everything felt good but it was making a whine noise. The sales pe More

by GWAHL34
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: JD the financial guy was good and explained everything

Apr 23, 2024

Phillips Buick GMC responded

We appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to discuss this matter with you. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, the Team at Phillips Buick GMC

April 18, 2024

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Very nice but I like to have a better deal Let's do this next time More

by AGOSAMBOY@GMAIL.COM
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 19, 2024

Phillips Buick GMC responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, the Team at Phillips Buick GMC

February 18, 2024

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We drove about an hour to pick up a used MKX and Bam was fantastic. While we were there we ended up trading in my wife’s vehicle for Pilot. Again, Bam was very helpful with this purchase. I would definitely More

by mchase928
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 20, 2024

Phillips Buick GMC responded

Thank you for the wonderful review and for traveling to Phillips Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, the Team at Phillips Buick GMC

February 09, 2024

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Wasn't offered a loaner, until I requested one. staff was curtious and professional.wish they would offer more for my trade. More

by timthetoolman1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jim Berlin

Feb 12, 2024

Phillips Buick GMC responded

Tim, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, the Team at Phillips Buick GMC

January 17, 2024

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The salesperson was very easy to deal with. He showed me several different vehicles in my price range. We settled on a price & I have been happy with my purchase More

by JEFFREYR7760
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

December 17, 2023

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Our salesman Bam, was great. We stopped to look and get information and ended up buying a car. Bam knew the car, even though it was a new model for 2024 and was able to explain More

by bolbat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 18, 2023

Phillips Buick GMC responded

Thank you for calling attention to Gilbert "Bam" Niblack. Your kind words are appreciated, and you seemed to have distilled the essence of how Gilbert conducts himself with people he meets. The 5-Star rating you have given us means so much because it shows we have connected in a meaningful way with someone we hope to serve. Thank you for the thoughtful review and commending Bam, who is a valued member of our Sales Team. We appreciate your cooperation and understanding during the administrative process, and look forward to meeting your service needs.

November 03, 2023

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Employee Rating

AS AN OUT OF STATE BUYER, I HAVE TO DEPEND ON THE HONESTY AND INTEGRITY OF THE CAR DEALERSHIP. GILBERT NIBLACK WAS MY SALESMAN HE IS VERY PROFESSIONAL AND ACCOMMODATING TO MY NEEDS , HE EXPLAINED THE WHOLE More

by JIM SULLIVAN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 04, 2023

Phillips Buick GMC responded

Jim, thank you for the kind words for Gilbert and the great 5-Star rating. We appreciate your recommendation and look forward to working with you in the future.

October 05, 2023

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Employee Rating

The sales staff and finance staff are awesome. Gilbert helped me find just what I needed in a car. He was very helpful. J.D. made the financing easy. Thanks to both of you! More

by dkspeaks1957
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 18, 2023

Phillips Buick GMC responded

Thank you for the kind words for Gilbert and J.D. We appreciate your business and are delighted to see the great 5-Star rating.

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