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Zack Beserock
Refer Me
15 Reviews
After 15 years in the automotive industry Zack has experienced change but one thing that does not change is customer service. Keeping his service customers informed while their car is being serviced has never varied. Knowing his customers has not changed either. Being able to communicate and understand what the customer needs and expects is the best way to expedite the whole service interval. Some people call it feedback and more properly, for Zack’s customers, it is appreciation for a thoroughly professional approach to having their vehicle serviced. With two sons and a daughter, Zack’s life is full, but he still finds time to relax through fishing and following the Florida Gators.
Read moreDealership Experience
16 yrs, 1 mo
Industry Experience
16 yrs, 1 mo
Languages Spoken
English
15 Reviews
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15 Reviews of Zack Beserock
May 31, 2024
Great service, Blake Kelly always points me in the right direction. We’re lucky to have this great company in our hometown. direction. We’re lucky to have this great company in our hometown. More
by bryan74
Verified CustomerOther Employees Tagged: Kiley Anderson , Blake Kelly
Helpful 
May 30, 2024
Kylie did a great job getting our Canyon fixed in record time. He even check to make sure the radio was covered by the extended warranty time. He even check to make sure the radio was covered by the extended warranty More
by flrvnanadlg
Other Employees Tagged: Jim Berlin, Kiley Anderson
April 25, 2024
Dealership was east to do business with. Fred Allen was terrific. Matt was also helpful. Closing was fast and painless. Overall an exceptionally positive experience. We will be back. Fred Allen was terrific. Matt was also helpful. Closing was fast and painless. Overall an exceptionally positive experience. We will be back. More
by dmolson12
Other Employees Tagged: Fred "Coach" Allen
April 18, 2024
Zack was great but GMC can't supply an engine for my truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. L truck, and knowing they have a problem with 7 cam lobe, GM C knowing they have a problem should pickup some of the cost of the engine replacement. Like covering the cost of labor. I've have had Cadillac and had all kind of engine problems. Sorry to say I will never purchase another chevy gmc or cadillac's ever again. More
by Bob
Other Employees Tagged: Zack
April 17, 2024
Second time we broke down in less than a year both times we were taken care of very quickly. Fast friendly service. we were taken care of very quickly. Fast friendly service. More
by ataboydave
Other Employees Tagged: Jim Berlin, Kiley Anderson
April 14, 2024
Overall a pleasant experience. All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Ter All the staff in the maintenance area were cordial, knowledgeable and accommodating. First time I used the dealership since I bought my 2016 Terrain, other than using your Lighting Lube on a regular basis over the last five+ years. I"ll be back as the need arises. More
by FULLBIRDCO
Other Employees Tagged: Jim Berlin
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