Gerry Soto
Gerry Soto at South Bay Hyundai
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Gerry Soto

Sales & Leasing Specialist

South Bay Hyundai

20433 Hawthorne Boulevard
Torrance, CA 90503

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5.0
44 Reviews

Dealership Experience

2 yrs

Industry Experience

2 yrs

5.0

44 Reviews

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44 Reviews of Gerry Soto

November 07, 2024

Dealership Rating
Employee Rating

Poor customer service in the service department. Nobody answers the phones or calls back. There's never a loaner car available even though your car is stuck there for weeks if not longer. Love the c More

by csg21csg
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 07, 2024

South Bay Hyundai responded

Thank you for taking time to leave a review. We want all of our customers to have a 5-star experience with our dealership, and we're sorry to hear that we fell short of that during your visit to our service department. Your review has been relayed to the appropriate team members to look further into this.

October 30, 2024

Dealership Rating
Employee Rating

So nice and helpful! Everyone was really receptive to all of our questions and we came a few times to test drive the vehicle. More

by saumpath
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen

Nov 07, 2024

South Bay Hyundai responded

We love reading that you were happy with your customer service experience and that our team was able to answer your questions! Thank you!

October 30, 2024

Dealership Rating
Employee Rating

I visited the location two times, once in July to test drive and a second time to purchase. Both times service was great More

by alexsedlak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike "MJ" Juarez

Nov 07, 2024

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 16, 2024

Dealership Rating
Employee Rating

MJ and Jerry were fantastic to work with and I am very glad I purchased from South Bay Hyundai. I handled most of my communication with MJ by phone before arriving at the dealership. Jerry was professio More

by collinsharrell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike "MJ" Juarez, Steven Suh , Hindi, Jim

Oct 18, 2024

South Bay Hyundai responded

We're happy to hear you had such a positive experience with our team! Thank you again for choosing South Bay Hyundai and we hope to see you again.

October 12, 2024

Dealership Rating
Employee Rating

I had an incredibly great experience with this dealership. They went above and beyond and I would highly recommend them! More

by awkwardfamilypictures
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen

Oct 14, 2024

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your great experience and will be sure to pass on your kind words to the team. Please let us know if there's anything else we can do for you.

October 11, 2024

Dealership Rating
Employee Rating

Gerry was great to work with. He helped us get an amazing deal on an Ioniq 5 Limited lease that fit both our needs and our budget. We're so happy with the entire process and will More

by christineseo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Santoro

Oct 11, 2024

South Bay Hyundai responded

Thank you for your business and posting a review. We're happy to read about your experience and will be sure to pass on your kind words to Gerry and the team. Please let us know if there's anything else we can do for you.

October 10, 2024

Dealership Rating
Employee Rating

Gerry was amazing! I am so grateful for the service and I love my new Ioniq 5 More

by margot2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2024

South Bay Hyundai responded

We're so happy to hear that our staff exceeded your expectations. We are always more than happy to assist you if anything else comes up. Enjoy your new Ioniq 5!

September 16, 2024

Dealership Rating
Employee Rating

Had a great experience! Everyone I dealt with was knowledgeable, courteous and helpful. Love the car! More

by cdillman0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Andersen

Sep 18, 2024

South Bay Hyundai responded

Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by.

September 03, 2024

Dealership Rating
Employee Rating

Quick, concise, and polite. I appreciate them helping me get into the vehicle I’ve been waiting months for. Thanks again to the team over at South Bay Hyundai More

by jcaclaro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2024

South Bay Hyundai responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 02, 2024

Dealership Rating
Employee Rating

They provide excellent service from start to finish! What more can be said than that? More

by leannablackmon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 05, 2024

South Bay Hyundai responded

We're happy to hear you had such an excellent experience with our team! Please don't hesitate to reach out to us if there's anything more we can do for you!

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