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Gerald Whittington
Refer Me
30 Reviews
With 13 years experience at the same dealership I have been able to maintain some of the highest CSI scores. Utilizing product knowledge, experience, and a positive disposition I provide great customer service. Accomplishments: Sales of the Year multiple times Sales of the Month multiple times Top Ten in Internet and Fleet Sales Ford Level 3 and 4 Award winner
Read moreDealership Experience
19 yrs, 5 mos
Industry Experience
19 yrs, 5 mos
Specialties & Trainings
Ford Certified
Internet Certified
Master Certified
Certified Pre-Owned Certified
30 Reviews
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30 Reviews of Gerald Whittington
August 20, 2024
Gerald was very condescending and unprofessional. Not sure why he was more concerned with being rude than having good customer service. Hopefully he gets better. Not sure why he was more concerned with being rude than having good customer service. Hopefully he gets better. More
by tj84575
July 15, 2024
Professional and no nonsense. Farley was great to work with, as was Boris. This was my 3rd time dealing with Town East Ford and each time has been a good experience. Farley was great to work with, as was Boris. This was my 3rd time dealing with Town East Ford and each time has been a good experience. More
by Patrick G
Other Employees Tagged: Farle Lutian, Boris Loncaric , Matt DeAnda
July 06, 2024
Worst experience of my 60 years of car buying. Sales managers were rude, sold a car out from under me after price was agreed on and credit was approved. In my 45 years as a professional business p Sales managers were rude, sold a car out from under me after price was agreed on and credit was approved. In my 45 years as a professional business person I have never dealt with a dealership and or any customers as poorly at this dealership handled my potential purchase. I plan on contacting the Bureau of Consumer Protection, and the Better Business Bureau in my area to report Town East Ford unethical dealings. Will also be seeking legal advice on how to best damage the dealership already scared reputation. Best recommendations is to stay as far away from Town East Ford as possible. More
by G Willy
Other Employees Tagged: Eddie Almodovar
July 05, 2024
Blake was very helpful and quick in making this purchase happen. Customer service from Blake and Cas was great. happen. Customer service from Blake and Cas was great. More
by Todd
Other Employees Tagged: Cas Rooney, Blake Smithers
May 21, 2024
This is our fourth vehicle to buy from Town East. Each time we have been treated good and walked away happy. Each time we have been treated good and walked away happy. More
by bellbigdog1313
Other Employees Tagged: Farle Lutian, Cas Rooney
May 01, 2024
Ricardo is the man to see. Took care of all of my questions. He gave me all of the information I needed about my new vehicle and took care of everything, even delivery. Top not Took care of all of my questions. He gave me all of the information I needed about my new vehicle and took care of everything, even delivery. Top notch! More
by dspawn0077
Other Employees Tagged: Ricardo Dominguez , Junior
February 25, 2024
I appreciate Gerald, Cody and Ray helping me with my new car purchase and the time Cody spent with me showing me the cars and explaining in details. Ray was very good going over the final paperwork and warr car purchase and the time Cody spent with me showing me the cars and explaining in details. Ray was very good going over the final paperwork and warranty. More
by sdakin0728
Other Employees Tagged: Cody Franklin , Ray Monks Jr
September 28, 2023
Hey everyone, just wanted to share a quick shoutout about my recent experience. Drove down from Prosper to Town East Ford in Mesquite based on some recommendations, and I'm glad I did. Worked with Patricia t my recent experience. Drove down from Prosper to Town East Ford in Mesquite based on some recommendations, and I'm glad I did. Worked with Patricia to get my 2018 Ford F-150 Lariat. She was super helpful, making sure everything was in order and even ensuring another interested party didn't beat me to it. It was refreshing to have such a smooth and genuine experience. Love driving around DFW in my new truck! If you're ever at that dealership, Patricia's a great person to chat with. Cheers! More
by clgregg1
Other Employees Tagged: Ozzy Ortiz , Patricia Breakfield
August 19, 2023
I am a long-time customer with Town East Ford. I have trusted Farle Lutian and his team with all my car needs in the past, and plan to continue doing so for the foreseeable future. The five-star s I have trusted Farle Lutian and his team with all my car needs in the past, and plan to continue doing so for the foreseeable future. The five-star service I consistently receive from Town East Ford is the reason why I recommend them to all my friends and family for their car needs! More
by Ed G.
Other Employees Tagged: Farle Lutian, Ozzy Ortiz , Matt DeAnda, Nick Hyathan
August 02, 2023
The BEST! ! I was searching online and found a Bronco Wildtrak on the Town East site. When I called to see if it was available, Cory answered and explained tol ! I was searching online and found a Bronco Wildtrak on the Town East site. When I called to see if it was available, Cory answered and explained told me it was being sold as we spoke and he would me call ASAP if anything changed. THANKFULLY 20 minutes later he called me and told me it was available and to hurry in before it sold. What really stood out is that he had it pulled up and ready for me to test drive before I even got there. It was his 3rd ever sale and he couldn't have been more professional. I would have never guessed it was his first month. Amazing customer service and I got my dream Bronco! Thank you Cory!! More
by CDarden
Other Employees Tagged: Nick Hyathan, Cory Kendall
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