Georgian Moldoveanu

Purchased a Honda Civic Hybrid touring in Dec 2024 from Schottenkirk. Having purchased more than a dozen new vehicles over the course of my adult life, this experience ranks close to, if not the very botto Schottenkirk. Having purchased more than a dozen new vehicles over the course of my adult life, this experience ranks close to, if not the very bottom. The salesman did not seem at all interested in selling me the vehicle. He was more interested in the fact that he lost his car keys which also contained the key to his "million-dollar" record collection in storage. He basically flat-out told me that he could not sell me the car without adding on the $1000 "protection package." The person handling the paperwork misspelled our address resulting in a delay receiving the title and registration. I brought the car back for the "complimentary" first oil change. Turns out this is free service is a benefit mandated by Honda, not something the dealer willingly gives out. I asked about some dings and curb rash while at the service appointment. I was told at the time of sale these were covered under the "protection package." I was bluntly told by a sales person that these issues were in fact, not covered by the $1000 "protection package." Then, after almost THREE HOURS (for an oil change), I was told that the vehicle could not be released back to me because it had never been properly registered as sold by the dealership in the first place. The service writer was sympathetic to my frustration, and basically said he is tired of the employees in sales making false promises. He said that the dealership went downhill seven years ago when it was bought out. I'm sure there are Schottenkirk customers who are happy with their sales and service experience. I am not one of them. I will not be returning to this dealership. Best of luck to them running a dealership like it's 1985. More

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Extremely helpful and knowledgeable. All the people I worked with on getting my current car have been great. All the people I worked with on getting my current car have been great. More

by RKUBIAK62 Verified Customer Verified Customer

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Great customer service very professional very nice and patient with us on making a big purchase for our son. Thank you so much. patient with us on making a big purchase for our son. Thank you so much. More

by LAURITSON872 Verified Customer Verified Customer

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On Friday evening I noticed a Honda Odyssey we were seriously interested in might be available. That evening I submitted an online request for a quote and was contacted minutes later by Erin, where we seriously interested in might be available. That evening I submitted an online request for a quote and was contacted minutes later by Erin, where we arranged an appointment for after lunch the next day (Saturday). Met with Mandeep and test drove another trim level of what we wanted, and was told the trim level and color we wanted could be on the lot before then end of the day. Got the price we wanted, completed the deal with Doug, and drove off the lot with our new 2025 Odyssey EX-L that evening. Erin and Mandeep stayed past closing to get our new car cleaned and ready, as it was slightly delayed by traffic reaching the lot. Thanks to everyone at Shottenkirk Honda who made this a very pleasant experience. More

by BLLUTEN Verified Customer Verified Customer

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Excellent service for Shottenkirk honda of Davis I was Honda accord 2021 and I always car service here done every time 👍👌 Honda accord 2021 and I always car service here done every time 👍👌 More

by GSMEET1304 Verified Customer Verified Customer

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