72 Reviews
Write a Review72 Reviews of Tom Edwards
June 01, 2024
Despite being told, and checked off, that the transmission fluid had been checked, not 2 days later our car’s transmission overheated while on a family vacation and required us to have the transm transmission fluid had been checked, not 2 days later our car’s transmission overheated while on a family vacation and required us to have the transmission flushed because the fluid was completely degraded and there was a leak of the fluid as well. So much for checking things. We will be in next week to talk to people and get to the bottom of this. More
May 30, 2024
Jen and Tom are the best of the best! They're why I've been coming to University/Shottenkirk for 28 years! Al's a pretty decent guy too... ;) They're why I've been coming to University/Shottenkirk for 28 years! Al's a pretty decent guy too... ;) More
Other Employees Tagged: Jennifer (service), Al (sales)
May 29, 2024
Very helpful and kind service! I thought I might have a bigger problem for a noise from the car, but it turned out to be a loose cover on the bottom of the car and they fixed it wi I thought I might have a bigger problem for a noise from the car, but it turned out to be a loose cover on the bottom of the car and they fixed it without even charging. They also checked the tires and anything else that could make noise. Very grateful for the help! More
Other Employees Tagged: William Goss-Torres
May 25, 2024
Service started great until it came time to pick up my car. I presented a coupon which I was informed at the beginning would be honored after which it was not for a disappointing reason. I was given an es car. I presented a coupon which I was informed at the beginning would be honored after which it was not for a disappointing reason. I was given an estimate which the end work ended up being less and the service representative said that he couldn’t honor the coupon because I had already received a discount !! What ?! Will definitely not be coming back. More
May 21, 2024
Service dept is always great. Jennifer and Tom are the best. So helpful and work hard to take care of the customers. Jennifer and Tom are the best. So helpful and work hard to take care of the customers. More
Other Employees Tagged: Sagar Sigdel, Anjali Deol , Jennifer