George Zepherin

Toyota of Scranton responded

zurekala, Thank you so much for your kind words! We're thrilled to hear that Hannah and Justin provided you with such an outstanding car buying experience. We'll be sure to pass along your praise to them! At Toyota of Scranton, we strive to provide exceptional service, and it's great to know we hit the mark. We appreciate your feedback and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

STORM20258, Thank you for your fantastic review! We're so glad to hear that your purchase went smoothly and that our finance manager provided excellent service. Meeting your needs in a timely manner is always our priority, and we're happy we could deliver that experience for you. We appreciate your business and look forward to serving you again in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

WOAKS23, Thank you for taking the time to share your experience! We're so glad to hear that you found exactly what you were looking for at a great price. Our team is always happy to assist in finding a payment plan that works for you, and it's wonderful to know we could help make the numbers work. If you need anything in the future, feel free to reach out. We're here to help! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

GARY-MILES, Thank you for the fantastic review! We’re delighted to hear that you consistently have a great experience with us. Brian Burgess and our entire team strive to provide exceptional service, and it’s wonderful to know that their efforts are making a positive impact. We appreciate your support and look forward to continuing to assist you with a friendly smile in the future! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

RANGLIN4, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with us from start to finish. Our team takes pride in being knowledgeable and helpful, so it’s wonderful to know that we met your expectations. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out. Enjoy your new Toyota! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

WANDIEL1010, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our team and that we could find solutions that worked for you. Providing top-notch service and attention to our customers is always our priority. We look forward to serving you again in the future! Warm Regards, The Toyota of Scranton Team

Toyota of Scranton responded

JIMJASTER, Thank you for your feedback and for recognizing our friendly and helpful team. We apologize if there was any confusion regarding the vehicle's specifications. Your comments are valuable, and we'll use them to improve our communication and ensure all details are as clear as possible. If you have any specific concerns or need further clarification about your vehicle, please don't hesitate to reach out. We're here to help and want to ensure you have the best experience with us. Regards, The Toyota of Scranton Team

Toyota of Scranton responded

Mark7Webster, Thank you for your loyalty and for sharing your experience with us! We're delighted to hear that George has consistently provided you with excellent service over the years. It's wonderful to know that all your questions were addressed and that you were treated well during your visit. We truly appreciate your trust in George and Toyota of Scranton. If there's anything else we can do for you, please don't hesitate to reach out. We look forward to continuing to serve you for many more years to come! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

mars13, Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand your frustration. We would like to clarify that while a down payment was made on the truck, the transaction was not fully completed. Unfortunately, due to an internal oversight, the vehicle was sold to another buyer. This mistake was not intentional, and we deeply regret any inconvenience this has caused you. Again, we sincerely apologize for this situation and any distress it has caused. Thank you for bringing this to our attention. Sincerely, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton