George Matthews
George Matthews at Russ Darrow Honda
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George Matthews

General Manager

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

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4.4
105 Reviews

I have been in the car industry for over 25 years. I still enjoy the smiles created from satisfied customers. In my spare time I love to barbecue while watching my Packers, Brewers, and Bucks play.

Dealership Experience

13 yrs, 8 mos

Industry Experience

33 yrs, 11 mos

4.4

105 Reviews

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105 Reviews of George Matthews

March 11, 2025

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Great service. Great vehicles. Didn’t expect to buy that day but the deal was great More

by Shahid_w
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Recommend Dealer
Yes
Mar 11, 2025

Russ Darrow Honda responded

Thank you, Shahid, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. George Matthews george.matthews@russdarrow.com

March 10, 2025

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The service was great. The staff was kind, caring, professional and knowledgeable. I would recommend this crew a thousand times over. More

by SHARRAE
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn, Gerald Johnson

Mar 11, 2025

Russ Darrow Honda responded

Thank you, Sharrae! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

March 09, 2025

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I go past two other Honda Dealers near my home. I love the service I receive from Rachel she’s the best, so are the technicians. The service manager Jay and the GM George are great!! I will always More

by Delunakr
Service Price Transparency
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Recommend Dealer
Yes
Mar 10, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! Rachel, Jay and our team look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

March 06, 2025

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Our sales consultant Porchia Woodson was outstanding and went above and beyond to ensure we received professional and kind guidance and care during our Honda purchase. Always with a smile. Thankful for Sa More

by JCRMJ1
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Recommend Dealer
Yes
Mar 06, 2025

Russ Darrow Honda responded

John and Cheri, Thank you for taking the time to share your thoughts on working with Porchia, Michael and our team. We're glad to hear we delivered such a great experience! George Matthews george.matthews@russdarrow.com

February 25, 2025

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The employees including George, the general manger are incompetent and rude. The service department is untrained and George lies to cover for them. More

by dorineand7
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Recommend Dealer
No

Other Employees Tagged: Alondra Sandoval

Mar 01, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

February 12, 2025

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Pleasant no pressure sales environment in a nice setting with people that were friendly to work with More

by JN10522
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Purchase Time
Recommend Dealer
Yes
Feb 12, 2025

Russ Darrow Honda responded

Here at Russ Darrow Honda, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! George Matthews george.matthews@russdarrow.com

February 02, 2025

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Chris Berger always goes above and beyond. He is one of the main reasons I take all my cars for service More

by Rfischer9.sf
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Recommend Dealer
Yes
Feb 03, 2025

Russ Darrow Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris and the team met your expectations. Thank you again for choosing Russ Darrow Honda. We look forward to having you as one of our valued customers for many more years to come! George Matthews george.matthews@russdarrow.com

January 30, 2025

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They have always taken good care of me and my vehicles. I will trust Jay, and his team with my next car too. More

by Rodi
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Recommend Dealer
Yes
Jan 31, 2025

Russ Darrow Honda responded

Thank you, Rodi, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jay and our team here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 16, 2025

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Very pleased with the customer service all that were involved in my purchase of the vehicle More

by RAYLEAZER27
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Recommend Dealer
Yes

Other Employees Tagged: Rowley Clayborn

Jan 17, 2025

Russ Darrow Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Honda! George Matthews george.matthews@russdarrow.com

March 30, 2023

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After 25 years, I am no longer a Honda customer. The sales manager, Alvin Cobb, and the GM, George Matthews, would not make good on what I was promised. When it came time to putting the numbers on p More

by Disappointed
Sales Price Transparency
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Recommend Dealer
No

Other Employees Tagged: AL COBB

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