George Matthews | Page 15

Awesome as always Everyone is so nice and helpful. Definitely feel at ease here whereas most places pressure you. Always go to Malcom hes awesome. I highly recommend th Everyone is so nice and helpful. Definitely feel at ease here whereas most places pressure you. Always go to Malcom hes awesome. I highly recommend this place. More

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Great Service! Russ Darrow employees roll out the red carpet. They are honest, fair, and loyal to their customers. I’ve bought multiple cars here, and I’m sure I w Russ Darrow employees roll out the red carpet. They are honest, fair, and loyal to their customers. I’ve bought multiple cars here, and I’m sure I will buy more! More

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GO TO MALCOLM!! I recommend working with Malcolm he was very nice and extremely helpful .. I had a hard time getting a car and he did all he can to get me the car I w I recommend working with Malcolm he was very nice and extremely helpful .. I had a hard time getting a car and he did all he can to get me the car I wanted . His colleagues were very helpful as well .... I recommend this dealership to EVERYONE in Wisconsin , need a car this is the place to go... More

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New found relationship Malcolm Luvene listened to me talk about what I wanted in a car. Somehow he was able to see past what I said I wanted and took a chance in directing m Malcolm Luvene listened to me talk about what I wanted in a car. Somehow he was able to see past what I said I wanted and took a chance in directing me into what I really needed. Best decision I ever made. I absolutely love my car. Malcolm was very informative I didn't feel rushed or pushed into making a decision. George Mathews, the general manager made a comment that will forever stick with me." We are not just a car dealership we want to build relationships" I was treated with dignity and respect. George, after a consultation with Malcolm about my situation, introduced himself to me and came to me with a financial package that took all of my anxiety away with being able to afford my new vehicle and its maintenance. Shauny Luvene was patient with me in helping me to understand all of the necessary documents that were signed. I appreciate the service and a new found relationship with the Russ Darrow Honda company. More

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Quick, friendly. Friendly staff, decent prices, no high pressure sales or unreasonable fees. Had multiple options for what we were looking for in stock. Would return h Friendly staff, decent prices, no high pressure sales or unreasonable fees. Had multiple options for what we were looking for in stock. Would return here next time I'm looking for a vehicle. More

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Superb Service My experience with this dealership was fantastic! No rush, no hassle, no pressure. They listened to what I wanted, and made it happen! Very appreciati My experience with this dealership was fantastic! No rush, no hassle, no pressure. They listened to what I wanted, and made it happen! Very appreciative of their service. More

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They will go the extra mile for you. Came in and got the vehicle I wanted. No problem G.M. George Matthew's and Malcolm did an excellent job from start to finish. Came in and got the vehicle I wanted. No problem G.M. George Matthew's and Malcolm did an excellent job from start to finish. More

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Makes it Happen Thank you Malcolm, Magic Mike and George for making this deal happen! I’m now the proud owner of a Honda CR-V. Ready to drive Thank you Malcolm, Magic Mike and George for making this deal happen! I’m now the proud owner of a Honda CR-V. Ready to drive More

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Excellence Service He was great. Made us happy, I mean happy. He wasvery patient and went out of his to make sure we were satisfied!! Love him He was great. Made us happy, I mean happy. He wasvery patient and went out of his to make sure we were satisfied!! Love him More

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Mansplaining and switch and bait pricing Had horrible experience. Al Cobb the sales manager was so rude and mansplaining to me with out-sized gestures and tones, my college age daughter coul Had horrible experience. Al Cobb the sales manager was so rude and mansplaining to me with out-sized gestures and tones, my college age daughter could not believe how he was behaving and acting towards me--he even pulled the sheet he gave me out of my hands "you don't get the sheet." When I got home I complained to general manager George Mathews who said he "wanted to make things right"-- and then sent me a price sheet that was HIGHER than the price that we agreed on and another sales person offered. WHAT? More

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