Gavin Lawson

Smart guys that think out of the box! When the part was not available right away, they got the right guy and had me running that day. When the part was not available right away, they got the right guy and had me running that day. More

by EWHOWE Verified Customer Verified Customer

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There is a definite lack of communication. The person I was working with went on vacation didn't let me know did not give me an alternate person to deal with I had to call and ask for the mana The person I was working with went on vacation didn't let me know did not give me an alternate person to deal with I had to call and ask for the manager to figure out what was going on with my truck. After a very long wait for parts and having my wires regrounded on the driver side door because the windows were not working it was returned to me with the hood and latched with a dirty razor blade on the floor underneath my gas pedal which I assume they used in some type of work on my truck. And now after we grounding the wires on the driver side to make sure the electric windows work the locks do not work. I've been leaving messages for the manager and for Gavin which have gone unreturned. I will never ever ever come back to this Ford dealership again. I will go to a private mechanic where at least I'll get a better experience and better communication. I was told not to go to this dealership but I did and I should have listened to the people that told me. More

by lemnberri Verified Customer Verified Customer

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It was a great experience and I will continue to do all my services at Skyline Fird! my services at Skyline Fird! More

by NICELYDUNNWANGS Verified Customer Verified Customer

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They always do a great job with my vehicle, and are pleasant to work with! pleasant to work with! More

by ashley_0942 Verified Customer Verified Customer

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Sales is a great bunch of guys , but the paperwork has turned it into an excessively long process. Service dept is top notch. Need a bench outside so I can enjoy fresh air while waiting turned it into an excessively long process. Service dept is top notch. Need a bench outside so I can enjoy fresh air while waiting More

by SCHMITZTIMBER Verified Customer Verified Customer

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Seem to have fixed the alignment issue with my new truck. Steering wheel is straight now. Steering wheel is straight now. More

by jimanddebvan Verified Customer Verified Customer

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Very courteous, helped determine problem quickly and getting back to me. Very, very helpful. Awesome getting back to me. Very, very helpful. Awesome More

by christianwilliamson19 Verified Customer Verified Customer

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Skyline is great at keeping me informed about what my vehicle needs and when it should be done. vehicle needs and when it should be done. More

by L.GOULDSMITH1 Verified Customer Verified Customer

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Gavin was not personable. I left 2 messages for him that were not returned, due to the report card I received. Gavin never expressed anything to me. I left 2 messages for him that were not returned, due to the report card I received. Gavin never expressed anything to me. More

by jpskko5 Verified Customer Verified Customer

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Never use them. I took my truck in for routine maintenance. They didn't rotate the tires, didn't add DEF. Told me my batteries were low. I went out the next day I took my truck in for routine maintenance. They didn't rotate the tires, didn't add DEF. Told me my batteries were low. I went out the next day to start my truck and my key phob wouldn't even open the door, my batteries were that dead. You think they would have told me I really needed batteries right then More

by kmurphy.np Verified Customer Verified Customer

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