Gavin Lawson
Gavin Lawson at Skyline Ford

Gavin Lawson | Page 26

Service Advisor

Skyline Ford

2510 Commercial St. SE
Salem, OR 97302

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4.2
327 Reviews
4.2

327 Reviews

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327 Reviews of Gavin Lawson

March 02, 2023

Dealership Rating
Employee Rating

Good dealership to work with. Received answers to all my questions. Would give recommendation to others... thanks More

by JTANGO127
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Marr, Jim Agur , Quentin Boicourt, Jon Myhre, Sterling Wallace

Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

March 01, 2023

Dealership Rating
Employee Rating

Did the job required and had it done in no time. Great job will done More

by la-rd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , Rich Ramsey, Sterling Wallace

Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 25, 2023

Dealership Rating
Employee Rating

Skyline Ford is amazing! Very friendly and thorough, love my Ford peeps! Won’t get my oil changed or car serviced anywhere else! More

by Jillzee75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Skyline Ford responded

We love to hear it! Thank you for choosing Skyline Ford!

February 24, 2023

Dealership Rating
Employee Rating

Skyline always takes care of me. Wouldn’t go anywhere else. Vince is the best! More

by KELLEY6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Arturo Gonzalez, John Marr, Mel Wangler, Jim Agur , J. P. Friend

Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 24, 2023

Dealership Rating
Employee Rating

Skyline ford did a good job. I am happy with the service. Happy customer, I am. More

by HappyGoTrucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 22, 2023

Dealership Rating
Employee Rating

Skyline Ford will charge you 160 dollars just to plug in a device to read the error code. I had already done that, it was a 3 minute 15 dollar fix. They wanted to charge me over 200 for that. More

by Krlocke03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 02, 2023

Skyline Ford responded

Thank you for your feedback. We'd love to do what we can to service your vehicle and earn your business. Send an email to jima@skylineforddirect.com when you can or give us a call and ask for Jim Agur.

February 17, 2023

Dealership Rating
Employee Rating

They were so helpful with the whole thing and he even fixed my door until they could get me in .They were true customer service and I am really thankful for that. More

by Chriskopiec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sage Bass, Octavio Hernandez, Arturo Gonzalez, Mel Wangler, Jim Agur , Chad Clevenger, Marc Merzenich, Jon Myhre, Rich Ramsey

Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford! We are happy we could get your door fixed.

Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 10, 2023

Dealership Rating
Employee Rating

Everything was fixed in a timely manner and fixed the first time in. Good job. More

by jsdonofrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford!

February 07, 2023

Dealership Rating
Employee Rating

Gavin is the absolute worst service writer I have ever dealt with. His communication was awful every time I dealt with him. The inability to repair my car in a timely fashion was inexcusable. I will never More

by rollinsrods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 15, 2023

Skyline Ford responded

Thank you for the review and feedback. We're sorry to hear you didn't receive the 5-star treatment we work hard to provide. We'd like to do what we can to get things back on track. Give us a call and ask for Jim Agur or shoot a quick email to jima@skylineforddirect.com

February 05, 2023

Dealership Rating
Employee Rating

Fast and easy service! Great communication about our service as well. Thanks skyline ford you're great! More

by TAYLOR MAXFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 14, 2023

Skyline Ford responded

Thank you for choosing Skyline Ford for your service!

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