Gary Kamoshida explained w/t every detail and very
professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car proble
professional to understand and organize details to resolve my car problems .Not only Gary but many employees work together to resolve my car problems. I really honestly recommend not only Gary Kamosuda, but Toyota of Downtown L. A. ,EXCELENTE PROFESIONAL TOYOTA CAR DEALER. THANK YOU VERY MUCH.
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by Enrique0707
Service Price Transparency
Apr 17, 2024 -
Toyota of Downtown L.A. responded
Thank you for leaving us this great review, Enrique! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care!
Sincerely,
The Toyota of Downtown LA Team
If you need your car serviced.
Find Gary. He’s a trustworthy individual which is hard to find in this industry. He was so helpful during the service and went above and beyond to me
Find Gary. He’s a trustworthy individual which is hard to find in this industry. He was so helpful during the service and went above and beyond to meet our needs. I appreciate the help and I will be asking specifically for Gary for future services. Thanks again Gary
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by Colin
Service Price Transparency
Feb 06, 2024 -
Toyota of Downtown L.A. responded
Colin, thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Gary went above and beyond during your visit. If you have any additional comments and/or questions, please feel free to contact me directly!
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
I've been a customer since I purchased my Toyota in 1997.
Downtown Toyota's service has been fast, reasonable, and expert. The work is done right the first time. My service advisor, Gary Kamoshida, is unfail
Downtown Toyota's service has been fast, reasonable, and expert. The work is done right the first time. My service advisor, Gary Kamoshida, is unfailingly helpful. He's earned my trust, and I rely on him the way I rely on my doctor.
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by paulkempf
Service Price Transparency
Jan 22, 2024 -
Toyota of Downtown L.A. responded
Thank you for the positive review, Paul, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
The service is fine, but I always have to wait too long
to drop off my car. My service advisor, Gary, was first rate!
to drop off my car. My service advisor, Gary, was first rate!
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by Jeff
Service Price Transparency
Oct 31, 2023 -
Toyota of Downtown L.A. responded
Thanks for your great review, Jeff. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let me know if there's anything else we can do for you.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
Awesome teamwork on display.
Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond.
Always engaging, informative, and provide quality work. This dealership has worked with me from buying, through maintenance, and beyond.
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by Josecarcamo
Service Price Transparency
Oct 24, 2023 -
Toyota of Downtown L.A. responded
Thank you so much for taking the time to share your feedback with us, Jose! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Toyota of Downtown LA Team
The dealership is clean and staffed well despite this
being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with a
being a high traffic location with many cars daily. Gary K. is an incredibly professional and efficient service provider, I don't trust my car with anyone else!
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by torib
Service Price Transparency
Oct 24, 2023 -
Toyota of Downtown L.A. responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
Although very busy, Gary and the service staff were
professional and thorough. They sent me a video of the work on my car as it was being performed and were prompt in letting me know my car was ready f
professional and thorough. They sent me a video of the work on my car as it was being performed and were prompt in letting me know my car was ready for pick up. Very pleasant experience.
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by Doris
Service Price Transparency
Oct 17, 2023 -
Toyota of Downtown L.A. responded
Thank you so much for taking time out of your day to share your experience with everyone, Doris. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
The Toyota of Downtown LA Team
Good service , treated very nicely.
Advice on everything that was done to my car and for future services.
Advice on everything that was done to my car and for future services.
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by Raquel
Service Price Transparency
Oct 17, 2023 -
Toyota of Downtown L.A. responded
I appreciate you for letting others know about your experience, Raquel! If you ever need anything in the future, please don't hesitate to let me know. Take care!
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
Gary was extremely helpful with the service of my car!
He answered all my questions and made everything very understandable, not to mention was very kind and professional. I will be coming back to work wi
He answered all my questions and made everything very understandable, not to mention was very kind and professional. I will be coming back to work with him in the future!
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by shaykohl
Service Price Transparency
Sep 22, 2023 -
Toyota of Downtown L.A. responded
Thank you so much for taking time out of your day to share your experience with everyone, Shay. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554
I really appreciate clear and quick service.
It really make me coming back here if I have another issue again. Thank you very much Gray
It really make me coming back here if I have another issue again. Thank you very much Gray
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by Yasu Kitagawa
Service Price Transparency
Sep 12, 2023 -
Toyota of Downtown L.A. responded
Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you.
Sincerely,
Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554