Gary Hasselman

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you've found Holm Automotive to be responsive to all your needs, both in our service and collision centers. We strive to create a friendly and professional environment, and we're glad that our knowledgeable staff has met your expectations. Providing excellent service across all departments is a testament to our commitment to Customer Care, Professional Growth, and building Trustworthy relationships. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

We are very sorry to hear about your frustrating experience. We understand your concerns regarding the recall service, the damage to your dash and interior, and the delays in getting your truck serviced. This is not the level of service we aim to provide, and we sincerely apologize for falling short of your expectations. We value your business and would like to make things right. Please contact our service manager Gary Hasselman directly at your earliest convenience so we can address your concerns and find a resolution. We are committed to upholding our core value of Customer Care and restoring your trust in Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic! Thank you for sharing your positive experience. We're delighted to hear that you found our team friendly and fast, and that you enjoyed the amenities. We're especially pleased that we were able to complete your service in half the estimated time. We understand that your time is valuable, and we strive to provide efficient and timely service. The friendly atmosphere and efficient service you experienced reflect our commitment to Customer Care and Industriousness. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's wonderful to hear! Thank you for sharing your positive experience. We're delighted you're enjoying your Equinox and that it's proving to be a better fit for you than your previous Nissans. We're also thrilled that Chris E. and the entire team contributed to your satisfaction. We strive to provide excellent service and help our customers find the perfect vehicle to meet their needs. Your enjoyment of your Equinox and positive feedback reflects our commitment to Customer Care and our dedication to helping our customers find Value in their purchase. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your excellent feedback! We're delighted to hear that your pickup service, including leak repairs, shock and strut replacement, oil change, and tire rotation, was completed to your satisfaction. It's great to know that Jamie Avers, Gary Hasselman, Chuck Loader, Josh Sare, and Lora Simmons all contributed to a positive experience. We strive to provide transparent pricing, quality workmanship, timely service, and clear communication, and we're glad we met your expectations. Your positive review reflects our commitment to Customer Care, Industriousness, and Excel in all we do. We appreciate you trusting us with your vehicle. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your loyal patronage and for consistently choosing Holm Automotive Center in Abilene! We're pleased to hear you always receive good service and appreciate our courteous communication. We understand the importance of supporting local businesses, and we're grateful for your commitment to keeping your business within our community. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're glad to hear that we consistently get you in for service and provide clear explanations of your truck's issues. We value building trust with our customers and ensuring you understand the status of your vehicle. We strive to be professional and provide expert advice. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your feedback! We're glad you found our team professional and knowledgeable, and that you appreciated our quick and efficient service. We also value clear communication and are pleased that we were able to explain your vehicle's issues to you. We are industrious and strive for professional growth. We appreciate you taking the time to share your experience. Sincerely, the Holm Automotive Team of Abilene