Gary Hasselman

Holm Automotive Center Inc responded

We're delighted to hear that Haley provided you with good updates and kept you well-informed about the repairs on your car! Clear communication is a key part of our commitment to customer care, and it's wonderful that our team, including Jamie, Gary, Chuck, Miranda, Zoe, and Lance, collectively ensured you had a positive experience. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's fantastic to hear that our service team is always professional, great at what they do, and very personable! We truly appreciate you loving the whole team, especially Chuck, Jamie, and Josh. Their dedication to customer care and teamwork is what allows us to provide outstanding service and ensure your trust in us. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's absolutely wonderful to hear that you always feel welcome and that our team is friendly, informative, and remembers who you are! We strive to make every customer feel valued, and your comments truly highlight our commitment to customer care and building meaningful relationships based on trust. Being called the "best car dealer you have ever been to" is high praise, and we're incredibly grateful for it! We appreciate your kind words about Jamie, Gary, Chuck, Lora, and Lance. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're delighted to hear that the recall on your 2014 Chevy Traverse was handled quickly and efficiently, and that your driver airbag was changed out in about an hour! It's also wonderful to know that your previous purchase of a 2014 Buick Enclave from Holm was a great experience. Providing efficient service and a positive experience, both in sales and service, is central to our commitment to customer care. Thank you for your continued trust in us, and for highlighting Jamie, Gary, Chuck, Lora, and Lance! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for the high recommendation! We appreciate you choosing Holm Automotive for your needs. Our team, including Jamie, Gary, Chuck, Lora, and Lance, strives for excellence in all we do, embodying our commitment to Excel. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your fantastic feedback and the perfect 10/10 rating! We're so glad we could get your car in quickly and that you found Josh very friendly and professional. Providing efficient and excellent service with a friendly attitude is always our goal. Josh Sare, along with Jamie Avers, Gary Hasselman, Chuck Loader, and Reed Nelson, are all dedicated to providing top-notch customer care. We truly appreciate your continued business! Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Wow, that's quite a commute! Thank you for your incredible loyalty and for sharing your experience. We are truly honored that you make the 1,000-mile drive from Cleveland to Abilene and that you consistently choose Holm Automotive for your service needs. We're delighted to hear that we're always accommodating, quick, and friendly, providing you with first-class service. We understand the importance of being reliable and efficient, especially for our customers who travel long distances. Jamie Avers and Gary Hasselman, along with our entire team, are dedicated to providing excellent service and ensuring your vehicle is well-maintained. Your continued trust and patronage reflect our commitment to Customer Care, Industriousness, and building Trustworthy relationships. We appreciate you choosing Holm Automotive, even with such a long trip. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your fantastic feedback! We're thrilled to hear you received excellent service from the moment you arrived until you left. We're proud that our team, including Jamie Avers, Gary Hasselman, Chuck Loader, Josh Sare, and Lora Simmons, contributed to your positive experience. We strive to provide consistent, high-quality service to all our customers, and your feedback reinforces our commitment to Customer Care and our dedication to Excel in every interaction. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your wonderful feedback! We're thrilled to hear that you've found Holm Automotive to be responsive to all your needs, both in our service and collision centers. We strive to create a friendly and professional environment, and we're glad that our knowledgeable staff has met your expectations. Providing excellent service across all departments is a testament to our commitment to Customer Care, Professional Growth, and building Trustworthy relationships. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

That's fantastic! Thank you for sharing your positive experience. We're delighted to hear that you found our team friendly and fast, and that you enjoyed the amenities. We're especially pleased that we were able to complete your service in half the estimated time. We understand that your time is valuable, and we strive to provide efficient and timely service. The friendly atmosphere and efficient service you experienced reflect our commitment to Customer Care and Industriousness. We appreciate you choosing Holm Automotive. Sincerely, the Holm Automotive Team of Abilene.