Gary Coopersmith

My Limited Edition Ford Thunderbird was "totalled" when someone hit it while it was parked. I did numerous internet searches to find a replacement and found one at Freeman Toyota and sent "totalled" when someone hit it while it was parked. I did numerous internet searches to find a replacement and found one at Freeman Toyota and sent in an electronic request for more information. John was so patient with me and my numerous emails requesting information (I did not want to make the long drive to Santa Rosa if the car was not a good replacement for mine.) John and Marty were again patient with me while checking over the car ( and I do mean checking as in a checklist with every item listed that I knew could go wrong with the car as I had owned one for over 9 years), John and Marty were fantastic in helping me get a good price to cover the cost of the car vs. my settlement check from the insurance company for the replacement of my original car. I still was out of pocket but felt good that the car I was buying was at a reasonable price especially considering there were only three cars I could find in all of CA and their price was already the lowest. Gary in finance was great. He took us through the process of purchasing the car in a professional, efficient manner and explained the different options for purchasing an extended warranty. We were concerned about purchasing a 10 year old car without one as we know the high cost of repairs for this baby. It took us over 3 hours to drive to Santa Rosa in the traffic and rain and it was close to closing by the time we got there. Everyone was patient with us and did not try to hurry us through the process. Would I recommend driving to Santa Rosa Freeman Toyota to purchase a car? YES More

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