John Coffaney

Always have a great experience. We have been buys cars and trucks from this dealership from a long time and get our vehicles serviced here. Overall the dealership is good but Brad An We have been buys cars and trucks from this dealership from a long time and get our vehicles serviced here. Overall the dealership is good but Brad Angell is an amazing person. He would give you required attention, understand the gravity of the situation and do what is required to get it done. This is my second 4runner in 2 years from this dealership and i would say that dealing with John Coffaney was a pleasure. Good job guys. More

Print

John is best ive ever dealt with I was shopping all over LA/OC for a TRD 4runner. Prices were $5-10k over sticker and dealers were pains in rear, too many calls, not polite, not knowl I was shopping all over LA/OC for a TRD 4runner. Prices were $5-10k over sticker and dealers were pains in rear, too many calls, not polite, not knowledgeable, etc. I've also shopped for tacomas same experience in LA/OC. salesmen don't know the 4x4s well but blow smoke or are arrogant saying Toyota trucks sell so well pay sticker or more and no negotiating. Enter meeting John Coffaney. Orders me EXACTLY what I want and substantially UNDER MSRP. I flew to Santa Rosa from LA with girlfriend and he picked us up at airport. He took two hours programming my cell to vehicle and literally explaining every single feature and gadget and button and making sure I knew what it did and how to use it. Friendliest salesmen I've ever dealt with. And patient I was called and emailing him all the time. The deal was so good I was worried at times I might be getting tricked but that wasn't the case!! I've sent at least 3 other guys to him from LA/OC who ended up buying their 4runners from him too. No hassles no BS He gives you build sheet and bottom line price the FIRST time you speak to him. I've never had such a positive car buying experience. I'm shopping for my dad now in Pittsburgh and dealers are such a hassle won't give me bottom line price,have me talk to a minion internet sales person, then "sales manager" and then GM before I can get a price!! I am seriously considering buying a Tacoma or 4runner from John again and shipping it or driving it cross country back to Pittsburgh to avoid the typical car buying nightmares!! More

Print

My Limited Edition Ford Thunderbird was "totalled" when someone hit it while it was parked. I did numerous internet searches to find a replacement and found one at Freeman Toyota and sent "totalled" when someone hit it while it was parked. I did numerous internet searches to find a replacement and found one at Freeman Toyota and sent in an electronic request for more information. John was so patient with me and my numerous emails requesting information (I did not want to make the long drive to Santa Rosa if the car was not a good replacement for mine.) John and Marty were again patient with me while checking over the car ( and I do mean checking as in a checklist with every item listed that I knew could go wrong with the car as I had owned one for over 9 years), John and Marty were fantastic in helping me get a good price to cover the cost of the car vs. my settlement check from the insurance company for the replacement of my original car. I still was out of pocket but felt good that the car I was buying was at a reasonable price especially considering there were only three cars I could find in all of CA and their price was already the lowest. Gary in finance was great. He took us through the process of purchasing the car in a professional, efficient manner and explained the different options for purchasing an extended warranty. We were concerned about purchasing a 10 year old car without one as we know the high cost of repairs for this baby. It took us over 3 hours to drive to Santa Rosa in the traffic and rain and it was close to closing by the time we got there. Everyone was patient with us and did not try to hurry us through the process. Would I recommend driving to Santa Rosa Freeman Toyota to purchase a car? YES More

Print

Dealer willing to meet a lower price from another dealer. Dealer willing to structure a trade with another dealer as the specific color we desired was extremely low in inventory levels throughout California Dealer willing to structure a trade with another dealer as the specific color we desired was extremely low in inventory levels throughout California. More

Print