Gareth Collins
Gareth Collins at Nissan of Cool Springs
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Gareth Collins

Parts Manager

Nissan of Cool Springs

212 Comtide Court
Franklin, TN 37067

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17 Reviews
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17 Reviews

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17 Reviews of Gareth Collins

September 20, 2024

Dealership Rating
Employee Rating

extremely professional and courteous. i will not have my car serviced anywhere else other than Nissan of Cool Springs. More

by jimmyjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2024

Nissan of Cool Springs responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels! Regards, Mark Hepler (615) 790-2500

September 06, 2024

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Employee Rating

This is the best dealership ever. I love everyone there. They are all so friendly and nice Mark, Laura, all the service guys all have treated us so great. I would recommend them to ev More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care! Regards, Mark Hepler (615) 790-2500

September 06, 2024

Dealership Rating
Employee Rating

Best dealership and they sure know how to take care of their customers. They keep checking on you every little bit to see if you need anything. Love all of the service people. More

by ronnieandwanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 07, 2024

Nissan of Cool Springs responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 12, 2023

Dealership Rating
Employee Rating

I recommend Nissan cool springs for service; The service department is outstanding! very professional and friendly Thank you! More

by tracy67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2023

Nissan of Cool Springs responded

Hi, your satisfaction is our top priority. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Jan 17, 2023

Nissan of Cool Springs responded

Tracy, We are very happy to have provided you with such a positive experience! Thank you for the 5-Star review and thank you for being the best part of our family!

October 10, 2022

Dealership Rating
Employee Rating

Marwan was great. I let him know what I was thinking and he put me in the perfect truck. He was very knowledgeable about the available options and their inventory. If More

by Charles.metz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hoggatt , Marwan Babiry, David Starzyk

Oct 13, 2022

Nissan of Cool Springs responded

Hi Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Thanks again for the recommendation, and have an amazing day! Regards, Mark Hepler (615) 790-2500

August 25, 2022

Dealership Rating
Employee Rating

The dealership is always clean and the employees are very friendly. Someone always meets me with a smile and asks how they can help. More

by Adamlane#1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Harmon, Eric Roundy, Vincent Stokes

Aug 28, 2022

Nissan of Cool Springs responded

Hello there! Thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 18, 2021

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Employee Rating

Friendly, knowledgeable and easy to deal with. Price was more than fair given the current economic climate and their service department is top notch. Wouldn’t buy a car anywhere else More

by K. J.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Stacy , Bishoy Rizk, Daniel Hoggatt , Eric Roundy, Jenifer Spaulding

Nov 20, 2021

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care! Regards, Mark Hepler (615) 790-2500

January 12, 2021

Dealership Rating
Employee Rating

On Jan The 7th i visit this dealer and had purchase 2020 Nissan Rogue sport S From Mr. Chase Austin, It was very nice warm and friendly I had received the service from him, He is so Professional. also th More

by stevemanichanh6@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Hoggatt , Chase Austin, John Barbarotto, Steven Chico, Eric Roundy, Jenifer Spaulding

Jan 13, 2021

Nissan of Cool Springs responded

Hi, thank you so much for your kind words about your experience here at Nissan of Cool Springs. We try every day to satisfy our customers and it’s always nice to know when we succeed. Thanks again for the recommendation, and have an amazing day! Best Regards, Amber Amarx (615) 861-8514

July 15, 2020

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Employee Rating

The cool spring Nissan service center is amazing. How The cool spring Nissan service center is amazing. How can you possibly have a team grouped together with so much Synergy, from the manager Mark H More

by Big Mike
Recommend Dealer
Yes

Other Employees Tagged: Jason Stacy , Mark Hepler , Melissa Potts , Eric Fallati, Courtney Jassby, Bob Shank, Jenifer Spaulding

Jul 16, 2020

Nissan of Cool Springs responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 06, 2020

Dealership Rating
Employee Rating

James is fantastic! He asked what my budget was and what I was looking for and directed me from there to find want I wanted! He didn’t push me to spend more than my budget. He also made sure I knew all my o More

by Kigreen1
Recommend Dealer
Yes

Other Employees Tagged: Mark Hepler , Daniel Hoggatt , John Barbarotto, James Haynes, Scott Mitchell, Eric Roundy

Mar 09, 2020

Nissan of Cool Springs responded

Congratulations on purchasing your first new vehicle! We're glad to hear James delivered such a great experience. If there's anything further we can do for you, we are happy to help! Best Regards, Amber Amarx (615) 861-8514

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