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Gaby Cano
Gaby Cano at Beck & Masten Buick GMC South
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Gaby Cano

Service Advisor

Beck & Masten Buick GMC South

12820 Gulf Freeway
Houston, TX 77034

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4.7
322 Reviews
4.7

322 Reviews

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322 Reviews of Gaby Cano

October 22, 2024

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Employee Rating

Great service from staff and from loaner car service. Finally got car serviced in a timely manner. More

by BSMITH0990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mohammed Qureshi, Rosie Hernandez, Frany Zepeda, Deanna Andrews, Arturo Gonzalez, Albert Ramirez , Danielle

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Oct 25, 2024

Beck & Masten Buick GMC South responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2023

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Employee Rating

Service was poor had ac worked now it comes on when engine off also radio still cuts off had the courtesy wash truck was worse than when droped off More

by mr.leonard07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rosie Hernandez, Frany Zepeda

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May 02, 2023

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Employee Rating

The best and nicest dealer shop i have ever been to everything went smooth n promp i bought 5 in the last 3 years so there doing sumthing right More

by JTSUMMERLIN
Recommend Dealer
Yes

Other Employees Tagged: Anthony Morelli , Jason ruppert 5 stars

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May 04, 2023

Beck & Masten Buick GMC South responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 30, 2023

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Employee Rating

I got an old changed, tires, rotated, and a wash and ride about an hour. Very friendly and amazing customer service. More

by CBURGESS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Frany Zepeda, Deanna Andrews, Arturo Gonzalez

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May 03, 2023

Beck & Masten Buick GMC South responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2023

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Employee Rating

My salesman was James Carter. He was friendly, professional, attentive thorough, honest & consistent! I have referred anyone who is car shopping to him at Beck & Masten South More

by Tamika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frany Zepeda , James Carter

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Apr 21, 2023

Beck & Masten Buick GMC South responded

Tamika, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. I am sincerely pleased to know that James's efforts have made the difference in your vehicle-buying experience. Your testimonial gives me the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 20, 2023

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Employee Rating

Gabby is great! Very helpful and informative. Gabby is great! Gabby is great! Gabby is VERY GREAT! More

by RGAONA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2023

Beck & Masten Buick GMC South responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 18, 2023

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Employee Rating

I am come to your facility several times and unfortunately. I've had problems the last time charge me. $777 for a thermostat change and didn't put the proper amount of antifreeze in my radiator More

by drdthekid61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rosie Hernandez, Frany Zepeda, Deanna Andrews, Arturo Gonzalez

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Apr 20, 2023

Beck & Masten Buick GMC South responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 14, 2023

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Employee Rating

Gaby is the best advisor! Always takes care of me, 10/10 recommend Gaby as your advisor More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 17, 2023

Beck & Masten Buick GMC South responded

Thank you for the awesome feedback! You're right, Gaby is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 14, 2023

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Employee Rating

Great dealership with great people who work there. .Getting thing done quickly. Thank you beck and master More

by M-coston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rosie Hernandez, Frany Zepeda, Deanna Andrews, Arturo Gonzalez

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Apr 17, 2023

Beck & Masten Buick GMC South responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

April 11, 2023

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Employee Rating

I feel good every time I go to this place. ..very reasonable...crew very good..all the time.. More

by magdacastro456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 13, 2023

Beck & Masten Buick GMC South responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Victoria Gilliland- vgilliland@beckmasten.net

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