GIOVONNA MONTALVO

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was initially worried about the logistics of the purchase, but Shaun and Giovanna made the entire process smooth and seamless. They took care of every detail, ensured all my questions were answered, and kept everything on track from start to finish. I never experienced a single hiccup, which made the entire experience stress-free and enjoyable. I highly recommend Bill Jacobs and their outstanding team for anyone looking to purchase a new BMW — they truly make the process effortless! More

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The team at this dealership provided exceptional service from start to finish. They were professional, attentive, and made the entire process seamless. Their attention to detail and commitment to customer s from start to finish. They were professional, attentive, and made the entire process seamless. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend this dealership for anyone looking for top-notch service and a great overall experience! More

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Giovonna provided an exceptionally smooth and excellent sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring tha sales experience that truly stood out. From the very beginning, Giovonna demonstrated a high level of professionalism and attentiveness, ensuring that all our needs and concerns were addressed promptly. Her friendly demeanor and in-depth knowledge made the entire process seamless and enjoyable. It's not often that one encounters such exemplary service, and I felt it was important to recognize and commend Giovonna for their outstanding work. More

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Bought two new cars from Bill Jacobs. Highly recommend working with salesperson Giovanna and sales manager Kelly. Whenever issues came up during our negotiation, they found ways to make i Highly recommend working with salesperson Giovanna and sales manager Kelly. Whenever issues came up during our negotiation, they found ways to make it work for us, overcome last minute roadblocks and make the purchase experience smoother. More

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Very kind people they make you feel at home and always go the extra mile the extra mile More

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Giovanna made the purchase process a breeze. Although a recall caused a delay she kept me updated. Would recommend. Although a recall caused a delay she kept me updated. Would recommend. More

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I had the pleasure of working with Client Advisor Giovanna Montalvo, who ensured a smooth and seamless ordering process. She provided timely updates throughout, making the entire experience exception Giovanna Montalvo, who ensured a smooth and seamless ordering process. She provided timely updates throughout, making the entire experience exceptional. More

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Jeff was very professional and communicated well. Reason I hate going to Patrick is that I have to keep calling in service to figure out whats the status which normally takes several attempts. At bil Reason I hate going to Patrick is that I have to keep calling in service to figure out whats the status which normally takes several attempts. At bill Jacob’s most advisors including Jeff do an amazing job where clients don’t have a need to call in. More

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Gigi and Giovonna are 5 star. A wonderful dealership to work with. Personable, honest, and fun A wonderful dealership to work with. Personable, honest, and fun More

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We had a great car buying experience with Giovonna and the Bill Jacobs Team. From the day we requested a test drive all the way to the day we picked up the new car Giovonna was very responsive to emails the Bill Jacobs Team. From the day we requested a test drive all the way to the day we picked up the new car Giovonna was very responsive to emails and any questions that we had. She was very knowledgeable about the car and the features during our test drive and was able to help us find the exact car we were looking for. We were always welcomed right when we walked into the dealership from the greeter team which was also nice. The whole process was very smooth and we felt good when we left. We would recommend Bill Jacobs and definitely Giovonna to anyone looking for a new BMW. More

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