GIOVONNA MONTALVO
GIOVONNA MONTALVO at Bill Jacobs BMW
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GIOVONNA MONTALVO

BMW Client Advisor

Bill Jacobs BMW

2495 Aurora Ave
Naperville, IL 60540

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4.9
32 Reviews
4.9

32 Reviews

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32 Reviews of GIOVONNA MONTALVO

November 11, 2024

Dealership Rating
Employee Rating

Giovanna made the purchase process a breeze. Although a recall caused a delay she kept me updated. Would recommend. More

by r_lovelace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

October 19, 2024

Dealership Rating
Employee Rating

I had the pleasure of working with Client Advisor Giovanna Montalvo, who ensured a smooth and seamless ordering process. She provided timely updates throughout, making the entire experience exception More

by iamjoe68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Iamjoe68, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We look forward to your next visit! Take care!

October 09, 2024

Dealership Rating
Employee Rating

Jeff was very professional and communicated well. Reason I hate going to Patrick is that I have to keep calling in service to figure out whats the status which normally takes several attempts. At bil More

by aamirbilgrami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2024

Dealership Rating
Employee Rating

Gigi and Giovonna are 5 star. A wonderful dealership to work with. Personable, honest, and fun More

by Bill.willitts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gigi

Nov 14, 2024

Bill Jacobs BMW responded

Bill.willitts, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

Dealership Rating
Employee Rating

We had a great car buying experience with Giovonna and the Bill Jacobs Team. From the day we requested a test drive all the way to the day we picked up the new car Giovonna was very responsive to emails More

by K N
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

Nov 14, 2024

Bill Jacobs BMW responded

Hello, we're happy you found Giovonna and team to be so supportive during your experience here at Bill Jacobs BMW. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

September 26, 2024

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Employee Rating

I had such an amazing experience with purchasing my BMW at Bill Jacobs BMW. They have a great facility, service department, and friendly staff. Giovanna was extremely helpful and is very knowledgeable abou More

by Seena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2024

Bill Jacobs BMW responded

Hi Seena, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please don't hesitate to reach out if there's anything additional we can do for you.

September 11, 2024

Dealership Rating
Employee Rating

Great dealer and great sales advisor ! Giovanna Montalvo is a true car enthusiast who helped guide me through a great experience. She has exceptional customer service, product knowledge, More

by augustus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Nov 14, 2024

Bill Jacobs BMW responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 13, 2024

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Employee Rating

Giovonna and the team at Bill Jacobs made buying my first BMW a great experience. No pressure and hassle free! More

by Blucas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 16, 2024

Bill Jacobs BMW responded

Hello Blucas, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2024

Dealership Rating
Employee Rating

I had a wonderful experience working with Giovonna on the purchase of a new X7. Giovonna was knowledgeable, extremely responsive, and transparent on pricing - everything I look for in a salesperson. More

by Suessda
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Mike Alder

Jul 26, 2024

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW Service Center! We are always more than happy to assist you if anything else comes up. Take care!

July 10, 2024

Dealership Rating
Employee Rating

Professional and Knowledgeable staff. Helpful in all respects. Respectful of my time. A pleasant buying experience More

by gerry.scalgione
Recommend Dealer
Yes

Other Employees Tagged: GIGI DEMIROVSKI

Jul 11, 2024

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. We are always more than happy to assist you if anything else comes up. Take care!

Jul 11, 2024

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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