Fulton Benya | Page 13

I work at ganley ford and that do good a job at what thay do do More

by wayne 6900 Verified Customer Verified Customer

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I like that I can deal with Fulton in service. He makes the experience more personal. The other service advisors could be a little more friendly. It seems that if they are not dealing directly with me I am the experience more personal. The other service advisors could be a little more friendly. It seems that if they are not dealing directly with me I am ignored. They should speak to and greet everyone if they expect us (customers) to feel welcome to Ganley. I leave feeling they couldn’t care less about me and are only focused on $$. More

by COFFIELDCJ Verified Customer Verified Customer

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Everyone is courteous and helpful. I have gone there for many years and have not ever had a bad experience. many years and have not ever had a bad experience. More

by tclark884j Verified Customer Verified Customer

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Prompt, friendly service. I was kept informed of status and problems identified and advised what needed immediate attention and what could wait. and problems identified and advised what needed immediate attention and what could wait. More

by CDECENZO Verified Customer Verified Customer

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The service crew at Ganley Ford is always nice. They do a great job. I will continue to service my vehicle there. great job. I will continue to service my vehicle there. More

by Mike M Verified Customer Verified Customer

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The $150 each charge for 2 different suspension issues is very excessive. I had to initially pay $300 just to have car looked at. I did expected to pay more because I had services done by a dealership but I very excessive. I had to initially pay $300 just to have car looked at. I did expected to pay more because I had services done by a dealership but I think your charges are very extreeme. My initial bill was over $1000 for rear calipers. Fulton was Very helpful with working with my warranty company and getting charges reduced but I highly doubt I will return to your location simply based on what I feel to be unnecessary charges. If I were to take my vehicle to a national chain such as NTB I would not be charged as much for the same work. Not to mention you had my truck for 17 days just to replace rear calipers. That too was an excessive amount of time to keep my truck for minor repairs. Fulton was great! Good communication by Fulton. I enjoyed working with him. More

by younge143 Verified Customer Verified Customer

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Dear Ken Ganley Ford, With most dealerships you will get a good sales department or service department , never both. With your Dealership though both are equally dependable . a good sales department or service department , never both. With your Dealership though both are equally dependable . More

by paden4387 Verified Customer Verified Customer

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They always take the time to explain what t needs to be done and why. Very friendly and concerned. done and why. Very friendly and concerned. More

by Kurt Verified Customer Verified Customer

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Really great service and a lot of help.Would recommend this dealer.Fast and complete service. this dealer.Fast and complete service. More

by Josemolli3 Verified Customer Verified Customer

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Had to have my car repaired. Drew in service was professional, kept me up to date one what was going on with my car. They even provided a loaner vehicle for no charge. Would highly recommend them fo professional, kept me up to date one what was going on with my car. They even provided a loaner vehicle for no charge. Would highly recommend them for any service needs. More

by chrismikes91298 Verified Customer Verified Customer

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