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Fulton Benya
Fulton Benya at Ken Ganley Ford Norton

Fulton Benya | Page 11

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.8
317 Reviews
4.8

317 Reviews

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317 Reviews of Fulton Benya

March 10, 2022

Dealership Rating
Employee Rating

Excellent service! the Mechanics and service advisors went above and beyond in getting me in and out in record time! More

by Djnbastock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman, All Mechanics working on 3/9/2022!

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Mar 11, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

March 09, 2022

Dealership Rating
Employee Rating

Service was courteous and quick. They were thorough and friendly when speaking to me. Very nice and quick. More

by Mal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 09, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

March 07, 2022

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Employee Rating

First of all they’re very friendly and very speedy about your business. They treat you as if you are important. More

by Stonefox96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Mar 08, 2022

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford. Please don't hesitate to reach out if you need anything else.

Mar 09, 2022

Ken Ganley Ford Norton responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 03, 2022

Dealership Rating
Employee Rating

Austin was great. He did his best to get me the best deal possible and explained everything to me as we went through the process. More

by JNEIDERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Craig Douglas , Austin Temsey, Mike Robinson

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Mar 04, 2022

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Austin and our team here at Ken Ganley Ford.

February 14, 2022

Dealership Rating
Employee Rating

Very kind and helpful. Staff was friendly and nice. Service was quick and efficient. Great work More

by Ckmd81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 15, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

February 08, 2022

Dealership Rating
Employee Rating

Fulton was very helpful! I will go to him if I ever need assistance with my truck in the future! More

by CheyannneW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Feb 09, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Fulton delivered such a great experience!

February 03, 2022

Dealership Rating
Employee Rating

Fulton (advisor), Victor (technician) and Tom (GM) where excellent in determining my concern and fixing it in a timely and professional manner. Could not have been a more pleasant experience. Nice job More

by Happy Little Acres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, John Chapman, Matt Palffy

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Feb 03, 2022

Ken Ganley Ford Norton responded

We appreciate your business, Fulton, Victor, and Tom look forward to serving you again soon!

January 25, 2022

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Employee Rating

Nice dealership . Everyone we dealt with on the phone or in person was freindly and professional More

by tberg444
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

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Jan 26, 2022

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Fulton, Drew, John, and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 17, 2022

Dealership Rating
Employee Rating

I've had nothing but good experiences with Ken I've had nothing but good experiences with Ken Ganley's service dept. They took care of any issues I've had including extended warranty issues More

by Cleetus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 18, 2022

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

Jan 20, 2022

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford, Inc.. We are always more than happy to assist you if anything else comes up. Take care!

January 16, 2022

Dealership Rating
Employee Rating

The service department has been doing both of my Cadillacs that I own and have done a wonderful job I will refer them to other customers More

by deniseholloway21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Scott Spath , Drew Erdman

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Jan 18, 2022

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

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