Freddy Mansour | Page 13
General Manager
Spitzer Kia Cleveland
3414 Brookpark Road
Cleveland, OH 44134
I like to make the car buying/leasing process fun as possible! I will go the extra mile to get the deal the customer needs. The Customers Complete Satisfaction is crucial.
Read more146 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
Specialties & Trainings
Product Knowledge Expert
UVO E-Services and Technology Specialist
DealerRater CERTIFIED
Customer Satisfaction
Kia Elite Certified Sales Consultant
146 Reviews of Freddy Mansour
November 08, 2017
Spitzer Kia did for me what other Kia dealers refused to do. Spitzer Kia came through! Other Kia dealers flatly refused. The sales team i worked with were kind,courteous, frendly, and understanding to my partic Spitzer Kia came through! Other Kia dealers flatly refused. The sales team i worked with were kind,courteous, frendly, and understanding to my particular circumstances. In my eyes you couldnt have a better group of people on your side. THANK YOU AGAIN GUYS!!! More
Other Employees Tagged: Jeremy Zabell , Adam Black, Kim Boutell, Mel Curran, Paul Mlady, Mercedes Valentine, Vincent Viscusi
November 05, 2017
Very smooth transaction! Remarkably pleasant Very friendly staff, courteous and respectful. They really make you feel like you matter to them and that they are grateful for your patronage. When i Very friendly staff, courteous and respectful. They really make you feel like you matter to them and that they are grateful for your patronage. When it came down to the pricing, Mel cut right to heart of the matter and got a price I could afford on a very nice vehicle, much nicer than the one I originally looked at. More
Other Employees Tagged: Jeremy Zabell , Mel Curran, Kiyyah Jawad
November 02, 2017
Good shopping experience We just bought a used car there and had an excellent experience with Jon Gemelas and the rest of the team. It was a no pressure, cordial approach ther We just bought a used car there and had an excellent experience with Jon Gemelas and the rest of the team. It was a no pressure, cordial approach there and they really understand that it’s they who should work with their customers and not vice versa. The whole experience stands in juxtaposition to the snottiness we ran into at other places where, to them, their prices are sacred and cast in stone. Anyway, if you want to deal with respectful decent people, give Jon and the team a buzz. More
Other Employees Tagged: Adam Black, Jonathan Gemelas, Vincent Viscusi
October 29, 2017
Recent Visit Nice staff! Mercedes and Vicent made leasing my new Soul a piece of cake! Everyone was friendly. I will be back for service on my new wheels! Nice staff! Mercedes and Vicent made leasing my new Soul a piece of cake! Everyone was friendly. I will be back for service on my new wheels! More
Other Employees Tagged: Mercedes Valentine, Vincent Viscusi, Patrick (parts)
October 16, 2017
Awesome service great deal We just purchased 2017 Sorrento Kia and I want to say how satisfied we are first with the sales person named Paul the manager Freddy and the finance We just purchased 2017 Sorrento Kia and I want to say how satisfied we are first with the sales person named Paul the manager Freddy and the finance manager Jeremy I would love to give all of them a five star for the awesome service that we received me and my husband especially the sales person Paul he did a tremendous job went out of his way to keep us satisfied and happy also the manager Freddy was a great manager we received a lot of respect from them people are opening the doors for us we felt very comfortable no one was pushy and the sales person Paul he showed us the car he was so knowledgeable about the car and at the end I want to say thank you Kia Brookpark Spitser dealership for an awesome experience More
Other Employees Tagged: Jeremy Zabell , Paul Mlady
October 08, 2017
Outstanding They were an excellent customer service and very professionalism during all transactions are completely done, and very friendly. Good job! Continues They were an excellent customer service and very professionalism during all transactions are completely done, and very friendly. Good job! Continues the good communication, and understanding what customer needed. More
Other Employees Tagged: Jeremy Zabell , Mike Balis, Adam Black, Michele Dené, Brian Kaufman, Mercedes Valentine
October 07, 2017
Exceptional Experience Everybody was amazing from service center to sales and finance. No pressure, friendly, and efficient. Knowledgeable and warm staff that made sure I ha Everybody was amazing from service center to sales and finance. No pressure, friendly, and efficient. Knowledgeable and warm staff that made sure I had a positive experience. More
Other Employees Tagged: George R. Woods
August 31, 2017
Very attentive sales man answered all my questions and very Very knowledgeable sales man very patient not pushy at all. Enjoyed talking with him about the car and he answered all my questions I had for him. Very knowledgeable sales man very patient not pushy at all. Enjoyed talking with him about the car and he answered all my questions I had for him. More
August 11, 2017
Excellent service and awesome employees! They were very helpful with finding me a car that I could afford when I needed one quickly! They worked with me through every step to get the best de They were very helpful with finding me a car that I could afford when I needed one quickly! They worked with me through every step to get the best deal and I'm very happy with the car I got. Great service by all of them! More
Other Employees Tagged: George R. Woods , James Crail, Vincent Viscusi
August 08, 2017
Absolutely wonderful. They were very friendly and so helpful. I was nervous when I first got there but after we sat down and talked I was very relaxed. Freddy was funny, fr They were very friendly and so helpful. I was nervous when I first got there but after we sat down and talked I was very relaxed. Freddy was funny, friendly and explained everything to us. He showed us the inside and outside of the vehicle and let me take a test drive in it and it was so smooth. I couldn't believe it only took an hour and half when I've been to other dealerships and it would take 6 or more hours to make a deal. So I would Ike to thank all of you at Spitzer KIA for making this day a fantastic one cause now I have my KIA Soul. Thank you, Sharen Stevens. More
Other Employees Tagged: Vincent Viscusi
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