Freddy Mansour | Page 14
General Manager
Spitzer Kia Cleveland
3414 Brookpark Road
Cleveland, OH 44134
I like to make the car buying/leasing process fun as possible! I will go the extra mile to get the deal the customer needs. The Customers Complete Satisfaction is crucial.
Read more146 Reviews
Write a ReviewDealership Experience
12 yrs, 6 mos
Industry Experience
12 yrs, 6 mos
Specialties & Trainings
Product Knowledge Expert
UVO E-Services and Technology Specialist
DealerRater CERTIFIED
Customer Satisfaction
Kia Elite Certified Sales Consultant
146 Reviews of Freddy Mansour
August 04, 2017
Excellent service, excellent deal My husband and myself came into the dealership in Thursday and we were greeted right away by our sales man Freddy. We let him know what we were lookin My husband and myself came into the dealership in Thursday and we were greeted right away by our sales man Freddy. We let him know what we were looking for and what we could spend, He then was quick to find us a very nice pre owned vehicle that we could afford and appreciate. Overall very nice experience and we are happy with our purchase. More
Other Employees Tagged: Jeremy Zabell
July 21, 2017
Great experience I've met Freddy Mansour quite a few times in the past as I've had my previous Kia in for service. When my wife and I went in today, I was very happy t I've met Freddy Mansour quite a few times in the past as I've had my previous Kia in for service. When my wife and I went in today, I was very happy to see he was working. I went right to him and asked if we could talk when he was finished with the gentleman he was working with. In just a couple minutes he came over, and we explained we were thinking of trading for a new Kia Niro. The dealer had a beautiful one with cerulean blue, which is exactly what I was hoping for. Freddy is so easy to work with. No pressure, no up-sells, nothing like that. I have been bringing my old Kia there for service for quite some time, and I'm always delighted with how I am treated. Keep up the great work. Thank you Freddy! More
July 18, 2017
A dealership that listens to you and fits your needs. The days of stressful and time consuming negotiation over a vehicle purchase are over. My sales consultant Freddy Mansour listened to my personal and The days of stressful and time consuming negotiation over a vehicle purchase are over. My sales consultant Freddy Mansour listened to my personal and financial requirements and found my perfect fit. I made decision to leave another motor company after many years and buy a Kia. I'm very happy with the performance of this vehicle. Spitzer Kia has a laid back approach and I felt they were working for me, not their own pocket. As a woman, this is much appreciated. More
Other Employees Tagged: Jeremy Zabell
July 17, 2017
Best ever for first car Absolutely amazing service. I did not expect to come in and walk out with such an amazing new car. Thank you so much to the team at spitzer Kia. Absolutely amazing service. I did not expect to come in and walk out with such an amazing new car. Thank you so much to the team at spitzer Kia. More
June 15, 2017
super fantastic dealership excellent coustomer service fred our sales person treated us very well we could not be happier by the great coustomer treatment we received i highly r excellent coustomer service fred our sales person treated us very well we could not be happier by the great coustomer treatment we received i highly recomend this buissness great service fantastic people More
June 08, 2017
First New Car I was in contact with their internet team for a few days, answering my questions and getting a plan in order for me. I traveled 3 1/2 hours to buy my I was in contact with their internet team for a few days, answering my questions and getting a plan in order for me. I traveled 3 1/2 hours to buy my Kia Optima and couldn't be more happy. Since it was a certified pre-owned, I chose to get the extended warranty which Vincent Viscusi walked me through the process and made me feel confident in my decision. Once I arrived to the lot, Freddy Mansour welcomed me and asked about my trip, showed me the washed and cleaned Optima I had asked about, and made me feel like I was in good hands. (First time I've talked to Freddy, this showed me they care about the client and communicate well as a team). Took a test drive with Freddy, made some calls, he gave me time and space to consider this large purchase, which I appreciated. When I felt comfortable, and was assured by outside sources that I was getting the best deal I could get, I made the purchase and didn't look back. I've owned the car for less than a month and I've been contacted 2-3 times by the Spitzer team, just making sure I made it home safe, that I love the car, and if there is anything they can do for me. If I can find another deal like the one I got, I'll drive back to Spitzer, no questions asked. "Straight Cash Homie!" More
Other Employees Tagged: Vincent Viscusi
June 04, 2017
New vehicle We worked with Freddy Mansour. He was very helpful with questions we had and answered our questions in a timely manner. Overall a great experience. We worked with Freddy Mansour. He was very helpful with questions we had and answered our questions in a timely manner. Overall a great experience. More
Other Employees Tagged: Jeremy Zabell
May 04, 2017
Fantastic Experience! After a disappointing experience at another Kia dealership, I found myself at Spitzer Kia being warmly greeted at the door by Freddy. He was sincerely After a disappointing experience at another Kia dealership, I found myself at Spitzer Kia being warmly greeted at the door by Freddy. He was sincerely interested in providing a no hassle, no pressure experience. I have been a Kia customer since 2004 and have been very happy with my cars. I am now a loyal customer to Spitzer after the excellent customer service I received and will recommend them to all my friends and relatives! Thanks so much to everyone for all your hard work! More
Other Employees Tagged: Jeremy Zabell , Adam Black
April 24, 2017
Freddie Mansour, Spitzer Kia of Cleveland Brookpark Rd When we entered Spitzer Kia of Cleveland, Brookpark, We were not expecting to purchase a new car. However we were contemplating perhaps a used one. Si When we entered Spitzer Kia of Cleveland, Brookpark, We were not expecting to purchase a new car. However we were contemplating perhaps a used one. Since our current car was in need of extensive repair.We were told on several occasions we could not get out of our current car. That's when Freddie Mansour approached us. It all went so fast it was unbelievable. He had us test drive a new car, and asked us if we liked it. Before we could process what happened it was all completed. We left with a new car a felt really great about the process. I would Highly recommend Freddie Mansour at Spritzer Kia Cleveland Brookpark Road for any of your car needs. He will take care of you and make you feel like family. More
Other Employees Tagged: Jeremy Zabell , Tony Black, Kim Boutell
March 26, 2017
Love my new car! Freddy was friendly and super helpful! He answered all of my questions and found me my new car! Would definitely recommend him to friends/family! Freddy was friendly and super helpful! He answered all of my questions and found me my new car! Would definitely recommend him to friends/family! More
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