Freddy Mansour | Page 12
General Manager
Spitzer Kia Cleveland
3414 Brookpark Road
Cleveland, OH 44134
I like to make the car buying/leasing process fun as possible! I will go the extra mile to get the deal the customer needs. The Customers Complete Satisfaction is crucial.
Read more147 Reviews
Write a ReviewDealership Experience
12 yrs, 8 mos
Industry Experience
12 yrs, 8 mos
Specialties & Trainings
Product Knowledge Expert
UVO E-Services and Technology Specialist
DealerRater CERTIFIED
Customer Satisfaction
Kia Elite Certified Sales Consultant
147 Reviews of Freddy Mansour
December 29, 2017
Exceeded Expectations Buying a car isn't one of the things that would be a part of my Top 5 things to do as a consumer.......but after my experience with Paul Mlady at Spit Buying a car isn't one of the things that would be a part of my Top 5 things to do as a consumer.......but after my experience with Paul Mlady at Spitzer Kia, I have relaxed on the aforementioned statement. I chose Spitzer because of their ties to the NE Ohio area. I was pleasantly surprised at not only at the level of courtesy and professionalism by everyone, but the understanding and consideration taken into account with my primary concerns and items of importance. Whether you choose to purchase a vehicle from Spitzer Kia or not, I recommend you visit the fine people there and at least give them the opportunity to exceed your expectations....as they did mine. My Thanks to everyone whom I encountered at Spitzer, your efforts were greatly appreciated! More
Other Employees Tagged: Jeremy Zabell , Paul Mlady
December 27, 2017
I love my Dodge Ram 1500 I had been in the market for a truck for a couple of months but I couldn't find one that I figured was a good fit for me. Luckily Kiyyah was able at I had been in the market for a truck for a couple of months but I couldn't find one that I figured was a good fit for me. Luckily Kiyyah was able at to help me get the truck I wanted. It had everything I had been been looking for and the price was decent. She went above and beyond my expectations for customers service. I would defiantly recommend her!!!! More
Other Employees Tagged: Jeremy Zabell , Kiyyah Jawad, Jim Parson
December 17, 2017
Mercedes rocks! Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up Mercedes was amazing!! I wasn’t I Ben looking to get a new car but she was amazing in helping me realize my dream car and getting my new lease set up. More
Other Employees Tagged: Mike Balis, Mercedes Valentine, Vincent Viscusi
December 12, 2017
Patient salesman, great service I chose this dealership because it is close to my house, and I am so glad that I did! Paul was friendly, knowledgeable and easy to work with. He was v I chose this dealership because it is close to my house, and I am so glad that I did! Paul was friendly, knowledgeable and easy to work with. He was very patient in answering all of our questions. He took the time to get to know and understand me. Throughout the whole process, I never felt pressured. I appreciated this a great deal, and this is what made me feel comfortable purchasing a vehicle at Spitzer Kia. The other staff I interacted with were friendly and helpful as well. More
Other Employees Tagged: Mel Curran, Paul Mlady, Vincent Viscusi
December 08, 2017
Great Customer Service From the time you walked in, it is a great experience. They will do anything to meet your requirements . You leave happy as they promise . From the time you walked in, it is a great experience. They will do anything to meet your requirements . You leave happy as they promise . More
Other Employees Tagged: Mel Curran, Paul Mlady
December 05, 2017
No hassle car buying experience I had researched a used car online and set up an appointment to see the car. There was an initial snag and the car was not at the dealership. I wasn I had researched a used car online and set up an appointment to see the car. There was an initial snag and the car was not at the dealership. I wasn't sure at that point whether or not this was going to work out for me. However, Paul indicated that he would get the car there at a time convenient to me. He said he would call twice to let me know where they were with it and to confirm my appointment. He did call me twice, once to tell me that he himself had retrieved the car. When I got there on Saturday to see the car it was inside a garage bay which was nice. At this point Paul was busy with another customer so Josh took over. We processed some initial paperwork, took a test drive and I was hooked. I think the concept of value pricing makes buying a car a lot simpler. Everyone there took care of us. Even though the car I bought wasn't a Kia they treated us very well. I'm sure we will back. More
Other Employees Tagged: Paul Mlady, Joshua Valentine, Vincent Viscusi
November 29, 2017
Very pleasant There was no pressure, the staff was though, and George was accommodating and friendly and attentive. He was the best that's why we came back There was no pressure, the staff was though, and George was accommodating and friendly and attentive. He was the best that's why we came back More
Other Employees Tagged: Jeremy Zabell, George R. Woods
November 28, 2017
Unexpected Purchase Just Window shopping and Josh Valentine Had me Swept off of My Feet and In Love with My New Kia Optima 2017 You Rock Josh Just Window shopping and Josh Valentine Had me Swept off of My Feet and In Love with My New Kia Optima 2017 You Rock Josh More
Other Employees Tagged: Jeremy Zabell , Joshua Valentine, These Three Rock
November 26, 2017
Great Lease Upgrade Upgraded my 2015 Sportage for 2018 in a very easy and smooth transaction. Had a great experience and the staff was wonderful to work with. No stress n Upgraded my 2015 Sportage for 2018 in a very easy and smooth transaction. Had a great experience and the staff was wonderful to work with. No stress no pressures. Love my new leased vehicle and look forward to the great service when my lease is up for the third (3) vehicle form this dealership. More
Other Employees Tagged: Jeremy Zabell, George R. Woods
November 23, 2017
New car purchase Spitzer Kia with GM Adam Black and Sales Rep. George Woods is a great place to purchase a vehicle. Very easy to work with and they work hard to get th Spitzer Kia with GM Adam Black and Sales Rep. George Woods is a great place to purchase a vehicle. Very easy to work with and they work hard to get the best deal for the customer. I will purchase all my vehicles from them. More
Other Employees Tagged: Jeremy Zabell, George R. Woods , Adam Black, Mel Curran

