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Fred Santarpio
Fred Santarpio at Colonial Nissan of Medford
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Fred Santarpio

Wholesale Parts Manager

Colonial Nissan of Medford

104 Mystic Ave
Medford, MA 02155

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4.4
34 Reviews

Dealership Experience

7 yrs, 6 mos

Industry Experience

47 yrs, 4 mos

Languages Spoken

English English

4.4

34 Reviews

Write a Review

34 Reviews of Fred Santarpio

December 12, 2024

Dealership Rating
Employee Rating

I brought my vehicle in for service and I had an experience I will never forget! The service team here is excellent. They were very attentive to my concerns and worries about my vehicle. First deale More

by jdupree5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso , Jon Dupree

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Dec 13, 2024

Colonial Nissan of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

November 16, 2024

Dealership Rating
Employee Rating

Thank you for everything. Everyone always does outstanding work. Also thank you again to Alex. More

by AHMICHAUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Gerson Ruiz, Carl Tagliamonte

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Nov 18, 2024

Colonial Nissan of Medford responded

Thanks for sharing about your experience with Colonial Nissan of Medford. We appreciate your business and hope to see you again soon! Alex Chase, Service Manager achase@nissanofmedford.com

October 22, 2024

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Employee Rating

great service advisors, quality of work performed was outstanding, management friendly. parts department knowledgeable and efficient. More

by BRADESTEP42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Chase, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Gerson Ruiz, Carl Tagliamonte

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Oct 23, 2024

Colonial Nissan of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Chase, Service Manager achase@nissanofmedford.com

October 11, 2024

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Employee Rating

unnecessary things they charge. Always trying to change unnecessary extra things.Labor charged so much this time. More

by pandeykrishna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joanne Sasso

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Oct 11, 2024

Colonial Nissan of Medford responded

Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alex Chase, Service Manager achase@nissanofmedford.com

September 18, 2024

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Employee Rating

Everyone was very friendly and informative. I was treated with respect and dignity and I love the car. More

by nancyharrison54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Bacon, Declan Foyle, Carl Tagliamonte

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Sep 18, 2024

Colonial Nissan of Medford responded

Thank you, Nancy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Joe Bellizia, General Manager jbellizia@nissanofmedford.com

August 12, 2024

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Employee Rating

Great service very efficient and professional customer service always have quick appointment available for any services that I need. More

by josselinmh.92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

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Aug 13, 2024

Colonial Nissan of Medford responded

Thank you so much for your excellent review! We are so glad that Fred and our team had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Nissan of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Chase, Service Manager achase@nissanofmedford.com

August 05, 2024

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Employee Rating

Awesome dealership always take care of me and my needs and always make sure the best service is provided! Thank you Alex, Calvin, and Jess More

by alstonkeon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

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Aug 05, 2024

Colonial Nissan of Medford responded

We are very happy to hear that Alex and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Chase, Service Manager achase@nissanofmedford.com

June 30, 2024

Dealership Rating
Employee Rating

Fast, efficient, and communicative. They answered all my questions and took good care of my car More

by evelyn.houseman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Escobar, Alex Chase, Jessica Licona, Joe Bellizia, Andy Bellizia, Joanne Sasso, Declan Foyle, Gerson Ruiz, Carl Tagliamonte

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Jul 01, 2024

Colonial Nissan of Medford responded

Evelyn, it has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Nissan of Medford; we look forward to having you as a valued customer for many years! Alex Chase, Service Manager achase@nissanofmedford.com

June 25, 2024

Dealership Rating
Employee Rating

Staff was supportive and helpful They knew what they were doing and were efficient in doing it More

by rainy148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso , Shawn Minigan

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Jun 25, 2024

Colonial Nissan of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Nissan of Medford! Alex Chase, Service Manager achase@nissanofmedford.com

May 07, 2024

Dealership Rating
Employee Rating

John is always very professional and helpful I always deal with him. I would definitely recommend this service department More

by catherinemscott0622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Licona, Joanne Sasso

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May 07, 2024

Colonial Nissan of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Catherine, and don't hesitate to let us know if we can be of further assistance. Alex Chase, Service Manager achase@nissanofmedford.com

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