Fred Hernandez
Fred Hernandez at Westside Lexus

Fred Hernandez

Collision Center Estimator

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

not yet
rated
58 Reviews
not yet
rated

58 Reviews

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Dealership Experience

21 yrs, 2 mos

58 Reviews of Fred Hernandez

February 21, 2025

Dealership Rating
Employee Rating

Brooke was an excellent salesperson, knowledgeable about every aspect of the vehicles and options. She kept me informed of status of vehicle delivery. Once vehicle arrived she spent time making sure I under More

by arkorenek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale McMullen, Dominic Thornton, Brooke Malia , Wilbur Escobar has been my service rep on my previous Lexus and always did a great job.

Feb 24, 2025

Westside Lexus responded

We're delighted to hear that Brooke provided such a thorough and informative experience at Westside Lexus. It's great to know she kept you updated and ensured you were comfortable with your new vehicle's technology. Enjoy your new Lexus, and feel free to reach out if you need anything else!

January 13, 2023

Dealership Rating
Employee Rating

My 4th car purchased from Jeffrey! Always a great and easy experience! Worth the wait! More

by cperkins2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeffery Byers, Wilber Escobar

Jan 16, 2023

Westside Lexus responded

Congratulations on your new car! It is wonderful to see that Jeffrey and the team are going the extra mile to keep you coming back to Westside Lexus. Thanks for your support!

August 22, 2022

Dealership Rating
Employee Rating

Westside Lexus is a top quality dealer with great service and high integrity. We have been long-standing clients and will remain clients for many years. More

by kgoossen17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2022

Westside Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful experience working with the Westside Lexus team over the years. Drive safely, and we hope to see you back!

August 17, 2022

Dealership Rating
Employee Rating

Dallas has been an excellent sales agent, taking care of every concern I’ve had. And even delivered me my car. More

by ALISARUTH
Recommend Dealer
Yes

Other Employees Tagged: Dallas Chamberlain

Aug 18, 2022

Westside Lexus responded

The Westside Lexus team is thrilled that Dallas delivered a five-star buying experience! Thanks for sharing, and enjoy your new ride. Congrats!

July 04, 2022

Dealership Rating
Employee Rating

Reliable people. Very happy with the sale. A bit higher than most dealers but service was excellent. More

by Kenny_c07
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mary Margaret McGowan, Joey Broussard , Steve Davis

Jul 05, 2022

Westside Lexus responded

Thanks so much for this great rating and review! We're delighted you enjoyed working with our team here at Westside Lexus. We hope you enjoy your new vehicle!

April 02, 2022

Dealership Rating
Employee Rating

The sales person was great. The finance manager was very helpful. Lexus IS a great product overall. More

by i_iversen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 04, 2022

Westside Lexus responded

We are thrilled that our team could deliver a five-star experience! Thank you for choosing Westside Lexus and for sharing your feedback. Safe travels in your new vehicle!

December 20, 2021

Dealership Rating
Employee Rating

Louis Blackmon has helped us buy three cars. He is terrific! The service at this dealership is also great. More

by HW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Bissonett, Sam Chau , Louis Blackmon

Dec 21, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your continued support and are happy to hear that you had a successful purchase experience working with Louis. Drive safely, and we hope to see you back again at Westside Lexus!

September 09, 2020

Dealership Rating
Employee Rating

Bob Nieljelsky and Shekhar Shroff has made my buying experience ( 30 years) at Westside Lexus a wonderful experience. The service manager Michael Lorch is great. More

by jheggy
Recommend Dealer
Yes

Other Employees Tagged: Michael Lorch, Shekhar Shroff , Bob Neiljelsky

Sep 10, 2020

Westside Lexus responded

Your loyalty to Westside Lexus means so much to us! Thank you for your business over the last 30 years and for taking the time to leave a review. We are wishing you many safe and happy miles and looking forward to seeing you again!

September 01, 2020

Dealership Rating
Employee Rating

I have dealt with Westside Lexus for over 25 years and I have had such a pleasant experience each time. I bought several cars from Jeffery Byers, service my cars with Chris Nemoto, and Fred Hernandez in co More

by Brenda Winfree
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chris Nemoto, Jeffery Byers

Sep 01, 2020

Westside Lexus responded

Hi Brenda - Thank you for taking the time to share! We appreciate your loyalty to Westside Lexus over the last 25 years and are so proud to have earned your business. Safe travels and we are wishing you many safe and happy miles down the road!

January 17, 2019

Dealership Rating
Employee Rating

Takes the hassle out of buying a new car This is the third car I’ve purchased from the same dealership so that should tell you something, they must be doing things right. Give them a chance a More

by JUNBUG34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff , Clarence Keever, Steve Davis, Jeff Margolis

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