Fred Hernandez
Fred Hernandez at Westside Lexus

Fred Hernandez | Page 6

Collision Center Estimator

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

not yet
rated
58 Reviews
not yet
rated

58 Reviews

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Dealership Experience

22 yrs, 4 mos

58 Reviews of Fred Hernandez

March 07, 2016

Dealership Rating
Employee Rating

hassle free I have never had a hassle with service or personnel. It's always a great experience Clean facility. Comfortable I describe the waiting area as a co More

by Wel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 02, 2016

Dealership Rating

Great Service!!! Bought 2 cars and 1 SUV from here. Extremely satisfied with their service. Had a very good experience that made us go back their again. More

by Koki11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shiroff, Fred Hernandez

February 16, 2016

Dealership Rating

service great service. I like the option to have a loaner. I feel I never get charged for things my car does not need. very friendly More

by carlos2902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Hernandez

February 04, 2016

Dealership Rating

Satisfied Lexus Customer Now on my 5th Lexus, that probably says enough, but I can say that the sales and service department staffs are as good as the automobile. I just can' More

by pamela123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shekhar Shroff, Fred Hernanez, Shekhar Shroff, Will (can't recall the last name, filling in for Fred, but also excellent)

January 07, 2016

Dealership Rating

15,000 check up Fred Hernandez always gets me in when I am driving to Westside from Beaumont. The guys are quick and thorough in their work.the waiting is usually cle More

by Ruby B
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Fred Hernandez

January 07, 2016

Dealership Rating

Always exceptional Always accommodating, exceptional service! I appreciate the loaner while my car was being serviced in a timely manner. My personal service respresenta More

by Purplepaula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Hernandez

November 27, 2015

Dealership Rating

Service We never have issues when we bring our cars in. Sometimes we wait and sometimes we get loaners, Fred Hernandez is always very helpful. We love the car More

by brb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Hernandez

November 18, 2015

Dealership Rating

Great service at Westside Lexus! I have the best service adviser - Fred Hernandez! Any question, any problem, he is a solution finder! Nine years of peace of mind! Can only THANK Y More

by Roxalana888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Hernandez

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