Fred Grote
Fred Grote at Grote Mitsubishi
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Fred Grote

Owner

Grote Mitsubishi

1630 N Coliseum Blvd
Fort Wayne, IN 46805

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12 Reviews

I'm on a mission to put the fun back into buying a car and bring respect and responsibility back to the car business. I'm fighting for you. I'm challenging my fellow dealers to clean up their acts and put truth and honesty first and profits second. I'm a firm believer that if you treat people with courtesy and educate them with the most complete information available, they'll be empowered, they'll be more informed and they'll become your customers for life. Bottom line, you deserve to be treated with respect and honesty when buying a car. And that's what I'm promising. I'm not in business to sell cars to make a quick buck. I'm in business to sell cars to find great people who will stay with me for life. I want to build a relationship with you... a relationship that adds value to your life... one built on trust and mutual respect... a relationship that will end your serach for an honest car dealer and finally give you a delearship you feel comfortable doing business with for life. My na

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12 Reviews

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12 Reviews of Fred Grote

December 06, 2024

Dealership Rating
Employee Rating

We have been going to this dealership for years ever since 2015. They have great service and the staff is friendly. I would recommend them to anybody that needs work on their vehicle or to purchase one. More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 06, 2024

Grote Mitsubishi responded

Thank you, Jerry, for your loyalty and trust since 2015! We're so glad to hear you've had consistently great experiences with our team. Your recommendation means so much to us, and we look forward to continuing to provide you with top-notch service. See you next time!

December 16, 2022

Dealership Rating
Employee Rating

The only thing that I'm mad about is with the tires worn out and mismatched on my truck I had to spend $950 on a set of tires it should have never been sold that way More

by Loggcabin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Zach Burdette

Dec 16, 2022

Loggcabin responded

I've been told by Ashby tires and fox and fox tires were worn out and Miss Matched couldn't do alignment on it till I bought $950 worth of tires they said it should have never been sold that way very unhappy

July 09, 2020

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Employee Rating

Sold me a car that lasted a month and went to crap. Misleading warranties, and they refuse to fix anything. Already filed complaint with BBB. More

by Allisonc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Zach Burdette , Kim Baker, Ricardo Borjas, Lee Gillingham, Jose leal

Jul 09, 2020

Grote Mitsubishi responded

HiAllisonc, Thank you so much for your review. I apologize your experience was not satisfactory. I want you to know that we strive to create the best experience for our customers. Id love the opportunity to discuss this further with you, my name is Ashley Muldoon the Executive Assistant to the General Manager, you can contact me directly at 260-366-4885.

Jul 09, 2020

Allisonc responded

I called but you must not be available, my call back is 260-739-9266

October 30, 2019

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Employee Rating

Not for the People Falsifies credit application to get loan approved for my mother, an 87 year old on a fix income for 7 years getting her approved for a $30,000.00 SUV. More

by Gapple3
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Brett Gunn, John Slone, Andrew Stephan

December 07, 2018

Dealership Rating
Employee Rating

Awesome People Rodney, Brian and Mr. Grote himself went out of their way to help me and my daughter accomplish our goals and that was to purchase a great, dependable More

by MarthaToni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Anderson, Brian Brothers, John Slone

April 24, 2017

Dealership Rating
Employee Rating

Best dealership ever As soon as I walked in the door the man that did our paperwork helped us and he actually got out payments down lower than what they were originally go More

by Samantha Bonn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Burdette , Debbie Byers, Susan Pequignot, David Ringel

March 14, 2017

Dealership Rating
Employee Rating

Awesome! Experience was great. Got the vehicle we wanted at a great price. Process was quick and easy! Gave them my info and where I wanted to be payment wise More

by P.courtney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Cossairt , Adrian Guitierrez, Jim Roberts

December 29, 2015

Dealership Rating

got loan but would not take trade 12.00 dwn was 1000.00 dwn their 12 dollars down was a joke and they would not take my trade but would give me a loan even though I had two car loans one that I don't have the c More

by lisa/angola_IN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike McRae

January 19, 2015

Dealership Rating

very helpful friendly crew Always very helpful and concerned. Josh and Mark both were good about helping find the right car. Fred and Kim made sure we were taking care of. Patr More

by Grote
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Cossairt, Patrick Lyons , Kim Baker, Marc Ramsey

April 28, 2014

Dealership Rating

Amazing experience with amazing people! From the time I called in curious about what my options were Brenda was able to assure me that they are working to help me! No matter how worried I wa More

by ainslei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kim Baker

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