Franklin Wainwright
Franklin Wainwright at Heritage Toyota
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Franklin Wainwright

Service Advisor

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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6 Reviews
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6 Reviews

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6 Reviews of Franklin Wainwright

April 30, 2024

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Employee Rating

Danielle Pasco . I wanna thank him for a wonderful experience getting my RAV. And going beyond the call of duty as a sales associate. His kindness and Demeanor where More

by tonyaaiken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2024

Heritage Toyota responded

Tony, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Dan to shop for your new RAV4, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 14, 2024

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Employee Rating

It has been great working with Tek to find the exact car we were looking for.. After our Rav4 was stolen in late December and then declared "totaled", we tried to find another Rav4 with the same packages, More

by RickB25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks, Tek Luitel

Mar 14, 2024

Heritage Toyota responded

Rick, Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are sorry to hear about your totaled RAV4, but are glad to hear that you enjoyed working with Tek and our team to help replace it, and that they were able to help bring together the perfect combination of color and options in the process. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

December 03, 2023

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Employee Rating

Joe Mount was amazing to work with. I felt Joe had actually listened to my priorities in a vehicle and did not go outside my wants. He even took it an extra step to explain his mentalit More

by Erickc1351
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 04, 2023

Heritage Toyota responded

Erick, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Joe and our team, and that they were able to help find the perfect new Toyota to fit all of your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 02, 2023

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Neal is such a pleasure to work with! We have bought our last 3 vehicles from him since 2021 and we are now in our dream vehicle thanks to him! He does not try to push a vehicle on you he More

by Stephmorrill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue, Admir Ugarak , Nicolas Ledo, Neal Pavlak

Mar 03, 2023

Heritage Toyota responded

Steph, Thank you for taking the time to share your feedback and for making Heritage Toyota your dealership of choice! We are so glad to hear that you and your family have enjoyed working with Neal, and that he has helped find your dream vehicles! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

July 19, 2022

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Employee Rating

Derek was awesome! He jumped into my sales venture head first and was eager to help answer questions or concerns I had. Super friendly and down to earth! More

by Ahm200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 20, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

November 30, 2021

Dealership Rating
Employee Rating

Best Service Ever!!!!!! Thanks everyone lane attendants service advisors technicians parts they are Awesome thanks so much!!!!! Autoshine BDC Thank You Thank you!! Chucky #chuckyfromstowe CFS More

by wch3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kate Castonguay, Admir Ugarak , Doug Carr, Taylor Josephson, Dana Lawrence, Ryan Moriglioni, Jared Vaughan

Dec 01, 2021

Heritage Toyota responded

Chuck, Thank you for your kind words for our team! We are so glad to hear that you'll be continuing to care for vehicles with us, and we look forward to seeing you again when it's time for your regular maintenance visit, Until then, safe travels!

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