Franklen Lockhart
Franklen Lockhart at Heritage Mazda of Bel Air
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Franklen Lockhart

General Sales Manager

Heritage Mazda of Bel Air

1800 Belair Rd
Fallston, MD 21047

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5.0
35 Reviews
5.0

35 Reviews

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35 Reviews of Franklen Lockhart

March 25, 2025

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Employee Rating

Chris Holder was excellent. Patient and he explained all the differences in our options and choices for the trim level. The sales manager, Franklin was also very patient, I More

by Sm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 28, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!

March 20, 2025

Dealership Rating
Employee Rating

Steve is a caring man who will take care of your needs. My experience at heritage Mazda was amazing and it’s because of this guy right here! More

by cmward2190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Stephen Ward, George Varga , Mike Beasley 5 star

Mar 23, 2025

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 14, 2025

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Employee Rating

Everyone involved in my car buying process was super helpful and transparent. They were willing to explain everything along the way. Ken was super friendly and helpful More

by devens0103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, George Varga

Mar 16, 2025

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 14, 2025

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Employee Rating

I had Chris Holder wonderful experience can’t say enough price was exceptional took time showed me everything I needed to know about vechile recommend come on down to Heritage Mazda Belair you won’t be disa More

by donnaanncollins147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2025

Heritage Mazda of Bel Air responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Mazda Bel Air!

March 09, 2025

Dealership Rating
Employee Rating

I cannot say enough wonderful things about my experience and time at Mazda Bel Air. From the moment I walked in to the moment I walked out I felt so welcomed and taken care of. Ken especially made the proce More

by Sara Vanier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, George Varga

Mar 13, 2025

Heritage Mazda of Bel Air responded

Hello Sara, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 26, 2025

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Joe was great to work with. He helped us find the right car and was always patient as we worked through the details. He’s composed, knowledgeable, and not afraid to say “let me More

by mdicam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Kavanaugh, George Varga

Feb 27, 2025

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2025

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Employee Rating

I’ve leased a lot of vehicles over the years, and I can honestly say that Frank is the best general sales manager I have ever worked with. He clearly values customer service, and there seems to be a ripple More

by mdicam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Kavanaugh, George Varga

Feb 27, 2025

Heritage Mazda of Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Bel Air! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Dealership Rating
Employee Rating

Ken was very helpful. I didn’t feel too pressured. My decision was easy because I felt I was getting good value with my purchase. Customer service overall was great. More

by Gallamoza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Arment, Cassandra Foss

Feb 27, 2025

Heritage Mazda of Bel Air responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2025

Dealership Rating
Employee Rating

Buying a car requires a lot of time, work and resolving the details. The whole Mazda team was informative and tremendously professional. We bought a new car, with a trade in and everything was transitioned More

by xxxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2025

Heritage Mazda of Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2025

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Employee Rating

Drew was extremely helpful in finding the exacta car that I was looking for. He was very friendly and made sure I had all the information available about the vehicles and price before making a finial decisio More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Foss, Drew Hopkins

Feb 23, 2025

Heritage Mazda of Bel Air responded

Hi Ryan, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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