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Franklen Lockhart
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11 Reviews
11 Reviews
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11 Reviews of Franklen Lockhart
November 13, 2024
Matt, Josh and Cassandra were outstanding! They were all very honest, helpful and courteous. Absolutely recommend Heritage Mazda of Bel Air! They were all very honest, helpful and courteous. Absolutely recommend Heritage Mazda of Bel Air! More
by james_c
Other Employees Tagged: Cassandra Foss, Christina Frankos, Josh Wolf, Matthew Sines
October 30, 2024
Very friendly, professional, and extremely helpful team that was a great experience. Feels like a functioal family in BelAir. that was a great experience. Feels like a functioal family in BelAir. More
by schmetterling3855
Other Employees Tagged: Kenneth Arment, Cassandra Foss, Josh Wolf, Drew Hopkins
October 24, 2024
Great service with care and understanding and approachabiliity. Would buy another car here in the future. approachabiliity. Would buy another car here in the future. More
by aschlessel93
Other Employees Tagged: Kenneth Arment, Josh Wolf, Jeffrey Winnington
October 14, 2024
This was the absolute best car buying experience. Ken was so knowledgeable and friendly. He really knew his Mazdas. A motto he shared with me was that people come in as customers and leave as friends Ken was so knowledgeable and friendly. He really knew his Mazdas. A motto he shared with me was that people come in as customers and leave as friends. I feel that to be true. There was no pressure what so ever during this process, and we went at my speed. I test drove 2 Mazdas and a Honda. When I made my choice, Ken gave me all the information on the trim lines so that I could make an informed decision. He wanted me to be happy with my choice. I am. I will recommend Ken and the staff at Heritage Mazda for everything from new and pre owned vehicle sales to service. I wish I could give more than 5 stars. More
by aylawson
Other Employees Tagged: Kenneth Arment, David Wolf
October 14, 2024
Ken is amazing and wonderful at his job! He makes you feel like part of his family and doesn't push you in any direction. He takes the time to listen and hear what you are saying. His kno He makes you feel like part of his family and doesn't push you in any direction. He takes the time to listen and hear what you are saying. His knowledge of the vehicles is abundant and very thorough. This is my second car I have bought from Ken, and I will only buy from him moving forward. Love working with him and with Heritage Mazda! More
by cbx0614
Other Employees Tagged: Justin Ledbetter, Kenneth Arment, Jeffrey Winnington
October 12, 2024
Ken Arment was a wonderful salesman. He was very welcoming, kind and patient. I got a great deal for the car I wanted. I would most certainly recommend him to friends and family. He was very welcoming, kind and patient. I got a great deal for the car I wanted. I would most certainly recommend him to friends and family. More
by Caprice
Other Employees Tagged: Kenneth Arment, Jeffrey Winnington
October 10, 2024
Very courteous and professional. The salesman was great and knowledgeable. The process was easy from start to finish. I highly would recommend this dealership. The salesman was great and knowledgeable. The process was easy from start to finish. I highly would recommend this dealership. More
by nhersl
Other Employees Tagged: Kenneth Arment, Cassandra Foss , George
October 03, 2024
Had a great experience at this dealership. Stephan Ward was excellent and the entire process was engaging and enjoyable. Stephan Ward was excellent and the entire process was engaging and enjoyable. More
by Jmcgannon22
Other Employees Tagged: Stephen Ward, Tyler Langford, Jeffrey Winnington
September 24, 2024
Chris was very knowledgeable about the car and buying process. He made the entire process smooth and easy to understand which I greatly appreciated! process. He made the entire process smooth and easy to understand which I greatly appreciated! More
by stephanie.lackey21
Other Employees Tagged: Cassandra Foss, Christopher Holder
September 17, 2024
Our sales representative, Ken, was amazing to work with . .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrument .. incredibly friendly, knowledgeable, helpful ... and applied NO pressure throughout our "car-shopping" and our car purchase experiences. Instrumental in pointing out and describing the many technological and safety features of our new CX-50 while on test drive(s), he remains accessible by 'phone and in-person, and continues to provide "after-the-sale" assistance, as needed. Likewise, Franklyn, the Sales Manager, cooperated with me initially in securing an attractive on-line price for our vehicle, while the Finance Manager also took great interest reviewing and explaining available purchase options without undue pressure. The showroom was comfortable and all members of staff with whom we casually interacted were equally accommodating. Thank you for a truly pleasant car-buying experience. More
by billwiseman51
Other Employees Tagged: Kenneth Arment
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