Frankie Sanz
Frankie Sanz at Greenway Kia North
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Frankie Sanz

Service Advisor

Greenway Kia North

625 N US Highway 17-92
Longwood , FL 32750

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4.3
63 Reviews
4.3

63 Reviews

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63 Reviews of Frankie Sanz

December 08, 2024

Dealership Rating
Employee Rating

It’is good customer service. All staff are hard work. Thank you . Thank you tanks More

by zuoren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 10, 2024

Greenway Kia North responded

Thank you for the kind words about our service at Greenway Kia North! We hope to see you again.

December 08, 2024

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Employee Rating

I took my car in for repairs ended up getting it back in worse condition. It still wasn’t drivable and on top of that it was flooded and they continue to transfer me and then hang up the phone. Terrible sma More

by Kdiamond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 09, 2024

Greenway Kia North responded

Thank you for telling us about this. We are very sorry to hear that you had a negative experience. Please contact us directly, and we’ll work to resolve the matter together.

November 10, 2024

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Employee Rating

Muy bien atendido buen servicio muy buena atencion 100% recomendado.. tiene un personal bien capacitado More

by edgaremartinezm0
Service Price Transparency
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Recommend Dealer
Yes
Nov 11, 2024

Greenway Kia North responded

Edgar, gracias por recomendar a Greenway Kia North! Nos alegra saber que nuestro equipo le brindó un excelente servicio. Esperamos verle de nuevo pronto!

November 09, 2024

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A very good experience every time I have maintenance at Greenway Kia North. The team always friendly and very attend of their costumers. More

by jgrican1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

Greenway Kia North responded

We're delighted to hear that you consistently have a positive experience with our team at Greenway Kia North! Thank you for your kind words and continued support.

November 07, 2024

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Excellent service and attention, there is no doubt that they are my choice for the maintenance of my vehicle More

by alexzavalaoviol
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 07, 2024

Greenway Kia North responded

We're delighted to hear that Greenway Kia North is your top choice for vehicle maintenance! Thank you for the kind words and trust in our service. We're here whenever you need us, Alex!

October 30, 2024

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Employee Rating

They do ok here. I miss working with Frank. I think it could be better. More

by Mandy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Yager

Nov 15, 2024

Greenway Kia North responded

Hi, Mandy; thank you for sharing your kind words for Frank and leaving Greenway Kia North a review. I would happily take your call and hear how you feel we could improve moving forward! Please feel free to reach out at any time. Best, Jose Vega - Service Manager - josevega@greenwayauto.com

October 30, 2024

Dealership Rating
Employee Rating

Staff are very easy to work with, made an appointment for service online the night before with no problem. Carmelo took me where I wanted to go and picked me up when I was ready to return for my car making More

by zenrods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Yager, Jennifer Mcclung

Oct 31, 2024

Greenway Kia North responded

We're delighted to hear that our team at Greenway Kia North made your service experience smooth and enjoyable! It's great to know Carmelo went above and beyond for you. We look forward to seeing you on your next visit!

October 16, 2024

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Employee Rating

The service team did a great job of keeping me informed of how my vehicle was doing throughout the time it was at the shop. Friendly staff and helpful! More

by edcolon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Coman

Oct 16, 2024

Greenway Kia North responded

Thank you for sharing your experience with us! We're glad to hear that our Greenway Kia North service team kept you well-informed and provided friendly assistance. We appreciate your feedback and look forward to serving you again in the future!

October 15, 2024

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Employee Rating

They were so clear explaining everything to me so I could understand everything really good. More

by Neidy Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Parsons

Oct 16, 2024

Greenway Kia North responded

We are so happy that our Greenway Kia North team earned your five stars. Thanks, Neidy!

October 14, 2024

Dealership Rating
Employee Rating

Great service, I was able to get what I needed in short time, I am happy with my purchase and with the treatment in the dealership. More

by vega1025
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 16, 2024

Greenway Kia North responded

We're delighted to hear that you had a great experience at Greenway Kia North and found what you needed quickly. Thank you for choosing us, and enjoy your new purchase!

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