Frank Ward
Frank Ward at Master Buick GMC

Frank Ward | Page 2

General Sales Manager

Master Buick GMC

3710 Washington Rd
Augusta, GA 30907

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5.0
62 Reviews

Dealership Experience

28 yrs, 6 mos

Industry Experience

41 yrs, 2 mos

5.0

62 Reviews

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62 Reviews of Frank Ward

May 31, 2026

Dealership Rating
Employee Rating

Fifth vehicle I have purchased. I can’t imagine going anywhere else. I always recommend Master! More

by BUTCHASKEW11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Peace , Logan Wood

May 31, 2026

Master Buick GMC responded

Thanks for letting us know how everything went, Butch! I truly appreciate your loyalty and am happy to hear that you have purchased your fifth vehicle from Master Buick GMC Augusta. Your recommendations mean a lot to us, and we look forward to serving you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 22, 2026

Dealership Rating
Employee Rating

I definitely recommend Master Buick GMC ! Good honest people to deal with from start to finish. More

by MAGNOLIABUILDINGS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Wade Hooker, Wade Howard , Jeff McKee

May 23, 2026

Master Buick GMC responded

Thank you for your kind words! I truly appreciate your recommendation and am delighted to hear that you had a positive experience with us at Master Buick GMC Augusta. Our team strives to provide honest and excellent service to every customer. We look forward to assisting you again in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

May 21, 2026

Dealership Rating
Employee Rating

Excellent! I have used this dealership for over 30 years and have purchased many automobiles. I have gotten great service and good prices. More

by kelly.richard06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2026

Master Buick GMC responded

Thank you for your wonderful review, Kelly! I truly appreciate your loyalty to Master Buick GMC Augusta over the years. It's fantastic to hear that you've consistently received great service and good prices. We look forward to continuing to serve you in the future! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 26, 2024

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Employee Rating

The best purchase experience I have had buying a vehicle anywhere. I am glad I made the trip from Columbia. More

by Corky
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nicole Rowell

April 08, 2023

Dealership Rating
Employee Rating

Master GMC ,Buick is the best dealership around for sales and service.. Courteous staff, and efficient. Makes buying a vehicle a pleasure. More

by salleyinc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Will Schafer, Phillip Towns, Bernard Hughes , Keith Stone

March 27, 2023

Dealership Rating
Employee Rating

Return customer multiple times for new Denali trucks. ..great trucks but always comeback here because of the great people! More

by GBryan
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle , Gene Baxley, David Truitt

Mar 29, 2023

Master Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

March 23, 2023

Dealership Rating
Employee Rating

Everyone from Frank, Eddie, Sue and Keith were absolutely wonderful in the process of me buying my new GMC Sierra 1500 Denali. They really made me feel appreciated. Frank(General Sales Manager) was great in More

by Jrackliff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eddie Overby, Sue Oertle , Keith Stone

Mar 24, 2023

Master Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

February 17, 2023

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Employee Rating

Excellent sales and service! We have been very pleased with every interaction with Master Automotive! Thank you!! More

by davidhoggjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bo Starke

Feb 21, 2023

Master Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

October 20, 2021

Dealership Rating
Employee Rating

Great service and awesome sales team. They work hard to please and satisfy every customer More

by Whoward
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2021

Master Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

December 29, 2020

Dealership Rating
Employee Rating

I bought a GMC Canyon Sue was great with her help. Shortly after that purchase I new I had made a mistake i watched the web site until I saw this 2019 Ram pickup that I thought I could trade for. Fran More

by richardjohnson77@icloud.com
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sue Oertle , Al Kemp

Jan 04, 2021

Master Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Frank and Al’s sales excellence is always consistent, and I’m glad your experience with them supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Will Schafer | Owner | wschafer@masterautomotive.com| 706-855-9400

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