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Frank Trotta
Frank Trotta at Rallye BMW
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Frank Trotta

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.8
462 Reviews

Hi, everyone! I’m Frank, a Service Advisor here at Rallye BMW. I have been working in the automotive industry for 20 years; joined the Rallye dealership in 2014. Known for my big personality and willingness to go that extra mile for every customer. I am ASE certified in electrical, engine, and fuel systems. I have been a trained automotive technician for over 20 years, and continue to learn more about the latest technologies and advancements. I am from Bronx, NY, and a graduate of St. Helena High School. Providing my customers with the best service is my top priority. I look forward to getting you back on the road safely, with a smile!

4.8

462 Reviews

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462 Reviews of Frank Trotta

April 23, 2025

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I had a great experience at bmw rally! The service team is thorough in explaining their processes and documenting what they do! Thanks!! More

by debroc33
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Tibbals, Christopher Williams

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Apr 23, 2025

Rallye BMW responded

We're delighted to hear that you had a great experience with our service team at Rallye BMW! It's wonderful to know they provided thorough explanations and documentation. Thank you for choosing us!

April 20, 2025

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Efficient, courteous staff. They aim to please and they succeed. Timely service , nice people there. More

by THOMASWALFANO
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Yes
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Apr 21, 2025

Rallye BMW responded

Thanks so much, Thomas. We look forward to your next visit to Rallye BMW!

April 19, 2025

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Always profess, courteous, and attentive! Although the dealership service is expensive, they live up to the task! More

by Rbruno1
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Yes
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Apr 21, 2025

Rallye BMW responded

Thank you for recognizing the professionalism and attentiveness of our team at Rallye BMW! We strive to provide top-notch service, and it's great to hear that we met your expectations. Your feedback is much appreciated!

April 11, 2025

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Brett was awesome! He was very informative and gave me frequent updates on my vehicle. Thank you ! More

by Julia Landecho
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Recommend Dealer
Yes

Other Employees Tagged: Bret Hines, Brandon Tibbals, Cosmo Laurino

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Apr 11, 2025

Rallye BMW responded

There is nothing better than a great review. Thanks for giving Brett and Rallye BMW your business, Julia!

April 06, 2025

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Frank is awesome! He kept me informed throughout the entire service and made sure I got a quick turnaround on my car. Really appreciated his professionalism and commun More

by IBRAHIM12450
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Yes
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Apr 07, 2025

Rallye BMW responded

We're delighted to hear that Frank provided excellent service and kept you well-informed during your visit to Rallye BMW. Your appreciation for his professionalism means a lot to us, and we'll be sure to share your kind words with him. Thanks for choosing us!

March 15, 2025

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Service advisor was very attentive. He explained necessary vehicle details. It was a good experience. More

by hchamorr
Recommend Dealer
Yes

Other Employees Tagged: Frank Trotta

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Mar 17, 2025

Rallye BMW responded

We're glad to hear that our service advisor provided attentive care and clear explanations during your visit at Rallye BMW. Thank you for sharing your positive experience with us!

March 14, 2025

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Great service and personal would highly recommend to all my friends will be in touch for all my service needs More

by mekaliky
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Yes
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Mar 14, 2025

Rallye BMW responded

Thank you for recommending Rallye BMW, Lily! We're delighted to hear that our service met your expectations, and we look forward to assisting with all your future needs.

March 07, 2025

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Nice service my English not so good sorry But anyway people nice only we was waiting for longer More

by tshim9999
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Recommend Dealer
Yes

Other Employees Tagged: Scott Robinson, Brandon Tibbals, Christopher Williams, Anthony Persaud, Cosmo Laurino, Jason Quillupangui, Layla Narvaez

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Mar 07, 2025

Rallye BMW responded

Thank you so much for leaving Rallye BMW a five-star review! We greatly appreciate your business and support.

March 02, 2025

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The service dropoff was a smooth and expedient experience including the loaner process. I was kept informed throughout and drop off/pickup was equally smooth and quick. More

by jsomerstein
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Yes
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Mar 03, 2025

Rallye BMW responded

We're delighted to hear that your service experience was seamless at Rallye BMW. Thank you for sharing this feedback!

February 28, 2025

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Excellent work. And my service supervisor Frank always do he’s best to done the work perfectly. More

by Lavin360
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Recommend Dealer
Yes
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Mar 03, 2025

Rallye BMW responded

This review means a lot to us! Thank you for trusting Rallye BMW with your business.

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