

Industry Experience
13 yrs, 9 mos
212 Reviews
Write a Review212 Reviews of Frank Kern
May 14, 2025
The entire team is always so friendly and focused on making my service visit a pleasant experience. making my service visit a pleasant experience. More
Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Todd Meriwether, Billy Delgado, Brenden Fay, James Krauss
May 10, 2025
Staff were very competent and quickly resolved my service issue. Friendly too. I was thoroughly satisfied. A good experience. issue. Friendly too. I was thoroughly satisfied. A good experience. More
Other Employees Tagged: Mike Conlon, Billy Delgado, Brenden Fay
April 24, 2025
Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly was I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly washed when I arrived. The shuttle service is so helpful! More
April 22, 2025
I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years ago and highly recommend this dealership to my friends and family. More
Other Employees Tagged: Mike Conlon, Robert Zeidenberg, Billy Delgado
April 14, 2025
Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any questions. They also ensured I was aware of the appointment with a reminder call and text. More
Other Employees Tagged: Brenden Fay
March 22, 2025
Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More
