Frank Kern

Service tech replace headlight when I went to pick up my truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for an alignment for my truck after the 4th time of it not being a aligned, I took the Tech for a ride to show him the alignment issue he took it back for 2 more days and still not fixed, I email management only got a response from the service manager, really did nothing to help fix my trucks alignment More

by BETSOS94 Verified Customer Verified Customer

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A good dealership. Service advisor Frank kept me updated, explained areas the tech found that needed attention and the quote for said was to the penny(minus tax. I do s Service advisor Frank kept me updated, explained areas the tech found that needed attention and the quote for said was to the penny(minus tax. I do suggest people looking for a vehicle to check out Scranton in Vernon, Ct. More

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They were awesome, respectful and honest I will be back again. They did a great job again. They did a great job More

by ALLISAUNDERS86 Verified Customer Verified Customer

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So far, everything has been great! They are about 25 minutes away, so not terribly convenient, but my experience so far has been good. They are about 25 minutes away, so not terribly convenient, but my experience so far has been good. More

by Rick Verified Customer Verified Customer

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All in all the dealership along with Frank and Robert took care of me, and that's hard to do these day's since I',m an old grumby fart. took care of me, and that's hard to do these day's since I',m an old grumby fart. More

by mike.dibattisto Verified Customer Verified Customer

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Great service and staff are very kind and helpful Friendly environment and this is my 6th purchased Vehicle and I am very loyal and satisfied customer. Thank you David. B and Scranton motors staff. Friendly environment and this is my 6th purchased Vehicle and I am very loyal and satisfied customer. Thank you David. B and Scranton motors staff. Your truly. Alejandro Sanchez. More

by Alex1966 Verified Customer Verified Customer

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Best dealership I have dealt with for service. Really like these guys and their professionalism Really like these guys and their professionalism More

by Matt@ironcladservices.com Verified Customer Verified Customer

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The techs were thorough and responsive. All around good experience. Dropped the vehicle off Monday and it was fixed by Tuesday. All around good experience. Dropped the vehicle off Monday and it was fixed by Tuesday. More

by smithdk105 Verified Customer Verified Customer

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I had an absolutely amazing experience here! Salesperson Angelo: Walked right up to me as soon as I arrived, making sure I had everything I needed. Super professional and helpful. Sales Ma Salesperson Angelo: Walked right up to me as soon as I arrived, making sure I had everything I needed. Super professional and helpful. Sales Manager Rob: Went above and beyond to locate the exact vehicle I wanted, even sourcing it from out of state. This was no easy task given how difficult the car was to get, but Rob made it happen. General Manager: Personally ensured my car went through its new car inspection (PDI) and even brought it up to the front for me. That personal touch really stood out! Facility Tour & Service Setup: Angelo scheduled my first service appointment and gave me a full tour of the facility—something I’ve never had done before at any dealership. Finance Manager Doug: Made the entire paperwork process quick and painless. He handled the warranty, registration, and loan approval effortlessly. I was in and out in no time. Atmosphere: The vibe here is incredible—welcoming, professional, and almost felt like being at a country club! This team didn’t just sell me a car; they delivered an exceptional experience. I highly recommend this dealership to anyone looking for top-notch service and care! More

by Shams Zia Verified Customer Verified Customer

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At this juncture, I don't have additional comments to share with you regarding my service. share with you regarding my service. More

by ROBERT.APPEL Verified Customer Verified Customer

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