Frank Kern

They did a great job. Made sure I understood what was being done. Thank you Made sure I understood what was being done. Thank you More

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Customer service was exceptional. Frank Kern was very thorough and friendly. Thank you for your help. Frank Kern was very thorough and friendly. Thank you for your help. More

by tsquaredave Verified Customer Verified Customer

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Parts for repair were on backorder and Frank kept on top of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! of it. Notified me when they came in. We set up the appointment and the vehicle was repaired before the promise time. Great experience! More

by ramiro Verified Customer Verified Customer

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Easy to work with. Explained everything in detail. Work was done as promised and in time. Explained everything in detail. Work was done as promised and in time. More

by gilcreastmark Verified Customer Verified Customer

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Service tech replace headlight when I went to pick up my truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for truck the headlights were not aligned brought my truck back 2 more times before they got it right, that took a week 2) At the same time I ask for an alignment for my truck after the 4th time of it not being a aligned, I took the Tech for a ride to show him the alignment issue he took it back for 2 more days and still not fixed, I email management only got a response from the service manager, really did nothing to help fix my trucks alignment More

by BETSOS94 Verified Customer Verified Customer

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A good dealership. Service advisor Frank kept me updated, explained areas the tech found that needed attention and the quote for said was to the penny(minus tax. I do s Service advisor Frank kept me updated, explained areas the tech found that needed attention and the quote for said was to the penny(minus tax. I do suggest people looking for a vehicle to check out Scranton in Vernon, Ct. More

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They were awesome, respectful and honest I will be back again. They did a great job again. They did a great job More

by ALLISAUNDERS86 Verified Customer Verified Customer

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So far, everything has been great! They are about 25 minutes away, so not terribly convenient, but my experience so far has been good. They are about 25 minutes away, so not terribly convenient, but my experience so far has been good. More

by Rick Verified Customer Verified Customer

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All in all the dealership along with Frank and Robert took care of me, and that's hard to do these day's since I',m an old grumby fart. took care of me, and that's hard to do these day's since I',m an old grumby fart. More

by mike.dibattisto Verified Customer Verified Customer

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Great service and staff are very kind and helpful Friendly environment and this is my 6th purchased Vehicle and I am very loyal and satisfied customer. Thank you David. B and Scranton motors staff. Friendly environment and this is my 6th purchased Vehicle and I am very loyal and satisfied customer. Thank you David. B and Scranton motors staff. Your truly. Alejandro Sanchez. More

by Alex1966 Verified Customer Verified Customer

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