Frank Kern

Professional good with answering questions and with advice on taking care of a potential problem advice on taking care of a potential problem More

by BRUCEACLEMENTS57 Verified Customer Verified Customer

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Everyone was very helpful and informative. . They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza . They updated me at every point of the maintenance service and it was done expeditiously. Also, the sales people are especially helpful. Steve Mazza and Dave DeLeon are the greatest! More

by katherine.c.anderson Verified Customer Verified Customer

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Everyone at the dealership was a class act. I will definitely be coming back in the future for service. I will definitely be coming back in the future for service. More

by RYAN SULVESTER Verified Customer Verified Customer

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The entire team is always so friendly and focused on making my service visit a pleasant experience. making my service visit a pleasant experience. More

by toddmeriwether Verified Customer Verified Customer

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Staff were very competent and quickly resolved my service issue. Friendly too. I was thoroughly satisfied. A good experience. issue. Friendly too. I was thoroughly satisfied. A good experience. More

by Peter DeMallie Verified Customer Verified Customer

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Overall everyone was very courteous. And helpful. I have bought previous vehicles with the dealership. And helpful. I have bought previous vehicles with the dealership. More

by lsmaselek Verified Customer Verified Customer

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Frank communicated clearly. I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly was I did receive multiple confirmation reminders which was annoying. One a week out and one the night before is plenty. My car was ready and freshly washed when I arrived. The shuttle service is so helpful! More

by krboushee Verified Customer Verified Customer

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I was extremely pleased with the service that was provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years provided by Scranton Motors. Their Customer Service team was knowledgeable and helpful with my concerns. I purchased two autos from Scranton years ago and highly recommend this dealership to my friends and family. More

by Priscilla Brown Verified Customer Verified Customer

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Everyone I corresponded with from the Service team was very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any q very polite and knowledgeable. They took the time to ensure I understood the services that would be performed on my vehicle, and asked if I had any questions. They also ensured I was aware of the appointment with a reminder call and text. More

by npetersen Verified Customer Verified Customer

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They did a great job. Made sure I understood what was being done. Thank you Made sure I understood what was being done. Thank you More

by jrr6627 Verified Customer Verified Customer

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