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Frank DiCostanzo
Frank DiCostanzo at Colonial Volkswagen of Medford
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Frank DiCostanzo

Service Manager

Colonial Volkswagen of Medford

340 Mystic Avenue
Medford, MA 02155

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4.8
456 Reviews
4.8

456 Reviews

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456 Reviews of Frank DiCostanzo

April 01, 2025

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Employee Rating

They are all great and seem very knowledgeable I’m so glad I did buisness with you all More

by lorac1123
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva, Kasey Wilson

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Apr 01, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

March 22, 2025

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Employee Rating

They’re always transparent about what they are doing and what they see wrong with the car. Wouldn’t take my car to anyone else! More

by JOHNSON.USMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

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Mar 25, 2025

Colonial Volkswagen of Medford responded

We are very happy to hear Frank and our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 17, 2025

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The service process was efficient and the wait was as predicted. While prices are up, coordinating with mid week discounts helped a lot More

by dmlynchjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 18, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 14, 2025

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My visit was quick and easy. They always take care of me and I can't see myself going anywhere else for service on my car. More

by SHANITAM76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Sanders, Frank DaSilva

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Mar 16, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing your thoughts about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 11, 2025

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Staff ALWAYS helpful and provide excellent service. Been dealing with Colonial service for many years. More

by marilynwalsh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

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Mar 11, 2025

Colonial Volkswagen of Medford responded

Thank you, Marilyn! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

March 09, 2025

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The team was great , the process was easy and the step by step information from the mechanic was state of the art. I want to bring all my cars there. Great job More

by throwthecuffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

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Mar 10, 2025

Colonial Volkswagen of Medford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 26, 2025

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Employee Rating

Great service. Set expectations and finished everything on time. Comfortable waiting area while work is being done. More

by PEL.STOCKWELL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

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Feb 26, 2025

Colonial Volkswagen of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 26, 2025

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Professional, courteous, and efficient. I was very satisfied with the service I received. Would highly recommend More

by jjcavanaugh
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Warren, Daniel Goodman, Stephanie Trevisone

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Feb 27, 2025

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 20, 2025

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Employee Rating

Thanks for the excellent service on my car as always. Highly recommended location for purchasing a car! More

by christos.kokkalis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

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Feb 20, 2025

Colonial Volkswagen of Medford responded

It's great to hear that we were able to help you out, Christos. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Volkswagen of Medford! Frank Dicostanzo Service Manager Frankd@vwmedford.com

February 20, 2025

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Employee Rating

Very good 5 stars good for CSI scores no problems with service and dealership got me in quick More

by bconley518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank DaSilva

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Feb 21, 2025

Colonial Volkswagen of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Volkswagen of Medford, we look forward to having you as a valued customer for many years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

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