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Francisco Ostos
Francisco Ostos at Showcase Honda
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Francisco Ostos

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
45 Reviews
4.8

45 Reviews

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45 Reviews of Francisco Ostos

December 29, 2024

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Employee Rating

Entire visit took longer than expected when it wasn’t busy. Then stuff that they said I needed done last time they are now saying is fine and stuff I already had done they are saying needs done. Don’t fe More

by BLUNT.XO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 02, 2025

Showcase Honda responded

It's important to us that our customers feel confident in the service we provide, and we regret that we did not meet that expectation. We want to ensure that every aspect of your vehicle is thoroughly reviewed, and we would appreciate the opportunity to address your concerns further. For any additional questions or clarification, please feel free to contact Sean Hoopes, Service Director, at 602-274-3800.

December 22, 2024

Dealership Rating
Employee Rating

Showcase is the best car dealer for service and for your new car purchase needs More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Sebastian Eshelman, Daniel McCourt

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Dec 23, 2024

Showcase Honda responded

Kayla, thank you for your fantastic review! We're thrilled to hear that you had a great experience with us for both service and your new car purchase. Your support means a lot, and we look forward to serving you again in the future!

December 13, 2024

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Employee Rating

Very positive and great communication I was in and out in the time he shared with me More

by ssenatore46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 16, 2024

Showcase Honda responded

Thanks for the great feedback! We’re thrilled to hear you had a positive experience and that our communication met your expectations. We strive to make every visit efficient and enjoyable. Looking forward to seeing you again!

November 21, 2024

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Employee Rating

Every time I come to this dealership I get quick and efficient service with no issues. I will always come back to Showcase Honda. More

by vaviles2700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Deneen Smeraldo, Aaron McDonald, Steve Marion, Sean Hoopes, Jonathan Mireles, Roscoe Gist, Jerry Green, Lindsay Voss, James McDonald

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Nov 25, 2024

Showcase Honda responded

Thanks for your fantastic review, Vaviles! We're thrilled to hear that you consistently receive quick and efficient service. Your loyalty means a lot to us, and we look forward to welcoming you back to Showcase Honda again soon!

November 01, 2024

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Employee Rating

Consistent, friendly, professional, ready to listen, clean, competent, accessible, client-centered, smooth, peaceful, informative, organized, supportive More

by VANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 04, 2024

Showcase Honda responded

Thanks! We’re thrilled to hear you had a positive experience. Your feedback highlights what we strive for every day. We appreciate your support and look forward to continuing to provide you with excellent service!

October 30, 2024

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Employee Rating

Fast and good service. The service is always great! I always have a great experience at Honda! More

by RDPARRA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2024

Showcase Honda responded

Thanks for the great feedback! We're thrilled to hear that you consistently have a wonderful experience with us. Our team works hard to provide fast and quality service, and it’s rewarding to see that reflected in your visits. We look forward to seeing you again soon!

October 30, 2024

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Employee Rating

Customer is at its finest definitely recommend showcasing Honda ! Amazing people and technicians I will always come back thank you ! More

by humbertozendejas2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Sean Hoopes, Noah Ventura, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Sebastian Eshelman, Daniel McCourt

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Oct 31, 2024

Showcase Honda responded

Humberto, thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our team. Your recommendation means a lot to us. We're looking forward to welcoming you back for your next visit!

October 29, 2024

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Employee Rating

The dealership was outstanding. I worked with Andre and Obed and they could not have performed better. I will tell everyone I know how well I was treated. And, I will definitely More

by SSVERRET
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andre Stokes, Obed Castillo

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Oct 31, 2024

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear that Andre and Obed provided you with outstanding service. Your recommendation means a lot to us, and we can’t wait to welcome you back to Showcase for your next purchase!

October 27, 2024

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Employee Rating

Muy buen servicio y atención al cliente, siempre voy a Honda desde que compré el carro More

by angelaruizzavil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Oct 29, 2024

Showcase Honda responded

Estamos encantados de saber que estás siempre satisfecho con nuestro servicio y atención al cliente. Tu lealtad significa mucho para nosotros y esperamos seguir apoyándote con todas tus necesidades de Honda.

October 23, 2024

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Employee Rating

Great service always have the work done quickly never have a problem scheduling an appointment More

by VICBEAU99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Noah Ventura, Kevin Proo, James Birchman, Cassie Allen, Devin Suzuki, Austin Czerwinski, Sebastian Eshelman, Daniel McCourt

Report | Print
Oct 24, 2024

Showcase Honda responded

Thanks for the awesome feedback! We're thrilled to hear you're happy with our quick service and scheduling. Your satisfaction is our top priority, and we look forward to continuing to serve you!

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