Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.9
160 Reviews

Dealership Experience

4 yrs, 9 mos

Industry Experience

6 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

160 Reviews

Write a Review

160 Reviews of Fernando Cruz

July 28, 2025

Dealership Rating
Employee Rating

Great communication and all issues taken care of correctly the first time, and a real nice detail job too. A+ More

by mcharettes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

July 27, 2025

Dealership Rating
Employee Rating

Whenever I go in to this dealer I can ask a dumb question and no question is dum and I always seem to get the answer that I am looking for, Therefore I feel you all are very awesome More

by R_j_l_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 14, 2025

Dealership Rating
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The service department does a great job, and I always find them to be very helpful More

by mjcapuano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 07, 2025

Dealership Rating
Employee Rating

My salesman Rush was very knowledgeable and helpful on making my decision. He wasn't pushy and force you into buying something that you didn't want. He made buying a new truck a pleasure. More

by mikeh6174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

June 03, 2025

Dealership Rating
Employee Rating

Service Dept. was exceptional. They listened to my concerns and responded quickly. This was a warranty issue. Joe handled my claim efficiently and with no press More

by Dan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube

May 23, 2025

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As always, the service department is fantastic. Each time I am there, it’s always a good experience. More

by Toddc.Johnson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

May 15, 2025

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Always professional. Always a quick turn around. Always in contact with updates regarding the work. More

by Toddc.Johnson
Service Price Transparency
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Recommend Dealer
Yes

May 07, 2025

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They have consistently performed only the work required and did so within a day. they have also kept prices reasonable. More

by EllwoodJ
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

May 06, 2025

Dealership Rating
Employee Rating

thank you for you help during my vehicle's repair. I appreciate the car wash to top it all off. Have a good day. More

by lebrungj5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Eskey

April 28, 2025

Dealership Rating
Employee Rating

What a great experience! We live locally and they came picked up the the truck and dropped it off when the work was completed. The communication was fantastic! We knew when t More

by pammunkelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas, Andy Caldwell, Ryan McLeod, Dave Munkelt, Michael Devine , John Senick, Eric Gates, Jay Roderick, Dale Thompson, Eli Belyi, Jimmie Bletsch,

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