Fernando Cruz
Fernando Cruz at Columbia Ford Kia

Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

Contact Me
4.8
236 Reviews

Dealership Experience

5 yrs, 6 mos

Industry Experience

7 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.8

236 Reviews

Write a Review

236 Reviews of Fernando Cruz

April 07, 2026

Dealership Rating
Employee Rating

The valet vehicle pickup is amazing. Fernando was easy to talk with and responsive to my concerns. More

by chad.quensen
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

April 05, 2026

Dealership Rating
Employee Rating

It’s always A pleasure to do business at Columbia Ford— both in sales and service. More

by JANPROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 05, 2026

Dealership Rating
Employee Rating

Very nice costumer service and very friendly with comfortable waiting area and cafeteria free coffee and tea!🫶 More

by macuri.torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2026

Dealership Rating
Employee Rating

Excellent customer service. The dealership always provides professional service and customer care. There's a reason why their motto is, 'fixed right the first time'. It always i More

by Nategagnon1521
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

April 03, 2026

Dealership Rating
Employee Rating

Fernando in service is the best! ! I would recommend him to anyone. Very helpful and informative More

by DEC199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 03, 2026

Dealership Rating
Employee Rating

Eric and his staff are prompt, polite and professional. Excellent experience with Columbia Ford , makes me proud to be a Ford owner ! More

by 317MISSIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Gates, Mike Pahlas

April 01, 2026

Dealership Rating
Employee Rating

Always very friendly and pleasant to talk to and to have service my car. They treat me and care with respect. More

by JESSL1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Berube, Bobby Eskey, Mike Pahlas , Monica

April 01, 2026

Dealership Rating
Employee Rating

The dealership did a good prompt job. Great service, their are good people work in there More

by garywilcox8960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 31, 2026

Dealership Rating
Employee Rating

Communication was amazing and getting updates were more important then knowing when exactly my car would be ready. Thankfully it was only 4 weeks. More

by tgianpoalo
Recommend Dealer
Yes

Other Employees Tagged: Fernando Cruz

March 29, 2026

Dealership Rating
Employee Rating

Service department is fantastic. Always quick to help with anything I need. Also very patient with pleasant with customers. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (152 Vehicles)

new 2026 Ford Maverick car, priced at $28,240
2026 Ford Maverick
new
Oxford White exterior
Automatic
Front-wheel Drive
new 2026 Ford F-350 car, priced at $52,920
2026 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford Maverick car, priced at $34,050
2026 Ford Maverick
new
Carbonized Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Bronco Sport car, priced at $44,435
2026 Ford Bronco Sport
new
Shadow Black exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-350 car, priced at $59,700
2026 Ford Transit-350
new
Oxford White exterior
Unknown
Rear-wheel Drive
new 2026 Ford Expedition car, priced at $85,345
2026 Ford Expedition
new
Stone Blue Metallic exterior
Automatic
Four-wheel Drive