Fernando Cruz | Page 19

Always accommodating when I am making an appointment. The work is always done sooner than expected. The work is always done sooner than expected. More

Report | Print

The service department are so great to deal with when it comes to making a customer feel comfortable and happy! comes to making a customer feel comfortable and happy! More

Report | Print

Everyone who works at the dealership are always friendly and a pleasure to deal with. and a pleasure to deal with. More

Report | Print

Excellent service from Highly skilled technicians. Great recommendation on when to replace my tires provided with a quote for low cost, mid quality, and high quality replacements. Always very comforta Great recommendation on when to replace my tires provided with a quote for low cost, mid quality, and high quality replacements. Always very comfortable that my ride is good for the 5000 miles when leaving. More

Report | Print

Very nice and knowledgeable and friendly a lot to look at. Alway clean people here at. Alway clean people here More

Report | Print

My wife's vehicle was in the shop for one week. I am/was okay with this, as I understand it is an older vehicle and there are still issues getting parts through the proverbial pipeline. I was not p I am/was okay with this, as I understand it is an older vehicle and there are still issues getting parts through the proverbial pipeline. I was not pleased, however, with the lack of communication about the vehicle. While the dealership did provide an on-line portal to check on the vehicle's status, seeing but a message that says the work had not yet begun was not helpful. In addition, I did not receive any other communication as to where along the path to being fixed the SUV was. I called twice to check on the vehicle, but each time had to wait to speak to the particular service person who was handling my file. I am unsure why this is treated like a secret file. I also felt at least once that I was being told, "Don't call us; we'll call you." More

Report | Print

All repairs are always fixed the first time into the shop. Service folks always helpful. The only thing missing following this past service on my F-350 Super duty was a inspection/overview report on t shop. Service folks always helpful. The only thing missing following this past service on my F-350 Super duty was a inspection/overview report on the truck. IE: battery, tires, fuel filter ( had asked to check them). More

Report | Print

Quick and efficient! In and out same day. Always happy with repairs and cost is reasonable. In and out same day. Always happy with repairs and cost is reasonable. More

Report | Print

Went in for our first oil change. The technicians were great, friendly and thorough. Car was done quickly and came out spotless. Columbia Ford/Kia is not your typical dealership. B The technicians were great, friendly and thorough. Car was done quickly and came out spotless. Columbia Ford/Kia is not your typical dealership. Between the welcome, the Thunderbird Cafe, and the service, my wife and I had fun at a dealership service center. When’s the last time you could say that? More

Report | Print

Perfect experience! The staff was punctual with my appointment time, extremely pleasant to talk to, courteous, and the work was completed quicker than i had anticipated The staff was punctual with my appointment time, extremely pleasant to talk to, courteous, and the work was completed quicker than i had anticipated! Perfect all around. More

Report | Print