Fernando Cruz
Fernando Cruz at Columbia Ford Kia
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Fernando Cruz

Service Advisor

Columbia Ford Kia

234 Willimantic Road, Route 6
Columbia, CT 06237

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4.8
141 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

6 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.8

141 Reviews

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141 Reviews of Fernando Cruz

January 29, 2025

Dealership Rating
Employee Rating

Excellent service and professional sales team. I never fealt like they were wasting my time, and certainly went above and beyond to take care of me. More

by Sgonz101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Senick, Ilya "Eli" Belyi

January 21, 2025

Dealership Rating
Employee Rating

Superior service everyone willing to help as I can through the door . Bobby explained what was going to happen and upon return he explained the fix More

by Skipstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 21, 2025

Dealership Rating
Employee Rating

We have purchased two cars from this dealership. The whole process was great. The service guys are awesome and have gone out of their way to help me when I was locked out of my car and stranded. More

by jmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 19, 2025

Dealership Rating
Employee Rating

Every time I go to Columbia Kia I’ve always had great And prompt service. Their service. Advisers have always been polite and courteous. More

by Shea
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2025

Dealership Rating
Employee Rating

Only one issue told to customer even though there were multiple. Vehicle has a warranty. Some of major importance. Coolant and brake fluid we’re completely empty More

by tyraefletcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 07, 2025

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Employee Rating

Everyone was super friendly, welcoming, and happy to take the time to explain everything. Lots of amenities too. More

by meaghan.penrod
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jimmie Bletsch, Rush Wellington

December 23, 2024

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Employee Rating

Erin found me a car right away! Everyone was extremely helpful. And the cookies are yummy! More

by donaldduck989
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 07, 2024

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Employee Rating

Outstanding service! I was very impressed with their professionalism and customer service from start to finish! More

by Desciscio
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

December 07, 2024

Dealership Rating
Employee Rating

Good people returning customer bought 5 vehicles over the years will return again over and over again More

by raoulrivera31
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Pahlas, Andy Caldwell

December 02, 2024

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Employee Rating

Was a good experience , was In-N-Out in no time, I go here all the time More

by jhabakangas
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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