Felix Rodriguez
Service Advisor
Ocean Honda of San Juan Capistrano
33555 Camino Capistrano
San Juan Capistrano, CA 92675
131 Reviews
Write a Review131 Reviews of Felix Rodriguez
January 22, 2025
I have two Honda Accords and I truly love this dealership for multiple reasons-too many to list!! Thank you guys for all you do to keep my cars in tiptop shape!! for multiple reasons-too many to list!! Thank you guys for all you do to keep my cars in tiptop shape!! More
Other Employees Tagged: Christian Delauro, Brandon Nelson
December 30, 2024
Helpful, outstanding service. Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our ne Always willing to go the extra mile to help. Very satisfied. That's why we keep coming back. In the past, Felix has always taken great care of our needs. And now we add Enrique too. Also want to comment that the people that great us upon arrival for servicing are top notch too. More
Other Employees Tagged: Enrique Zaragoza
December 29, 2024
We booked in advanced. No one greeted us when we arrived. Went into office - spoke with someone who walked us to Felix's desk where we waited for 10 minutes until he showe No one greeted us when we arrived. Went into office - spoke with someone who walked us to Felix's desk where we waited for 10 minutes until he showed up. No apologies and no updates while we were waiting. Had to go back to his desk after 2.5 hours to ask for an update when he said car was alost finished. Way too long for a basic service on a car with only 5K miles. More
December 22, 2024
Felix kept me informed about the issue I was having with the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. the warning lights. Updated me with the issue and gave me an estimate to fix the issue and the time to complettion. Issue fixed. More
Other Employees Tagged: Christian Delauro
December 22, 2024
Loyal to their. Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents Customers. Reasonable rates explained, service options & knowledgeable service managers. Excellent communication with clents More
Other Employees Tagged: Christian Delauro
December 14, 2024
Felix was great to work with! He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with m He was professional and knowledgeable from my initial phone call to set my appointment all the way through the service. Felix communicated with me regarding vehicle status but most importantly did whatever possible to ensure my questions were answered. More
Other Employees Tagged: Gentlemen at drop off
December 07, 2024
They where helpful in picking a new car, didn’t push anything on me, and over all it was a great car buying experience. anything on me, and over all it was a great car buying experience. More
Other Employees Tagged: Preston Vermilyea
November 19, 2024
Ocean Honda is great! Felix is very knowledgeable, and great. Ann was so very kind, and really a good worker. There’s a really good team over at Ocean Honda, San Juan Felix is very knowledgeable, and great. Ann was so very kind, and really a good worker. There’s a really good team over at Ocean Honda, San Juan Capistrano, CA. More
Other Employees Tagged: Christian Delauro
November 19, 2024
Excellent service . Was able to use warranty for repairs so cost me nothing . Also provided loaner car Was able to use warranty for repairs so cost me nothing . Also provided loaner car More
Other Employees Tagged: Christian Delauro, Enrique Zaragoza