
Ocean Honda of San Juan Capistrano
San Juan Capistrano, CA
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843 Reviews of Ocean Honda of San Juan Capistrano
Professional service, no high pressure sales, convenient and easy scheduling. Service staff great to work with. Decent inventory. and easy scheduling. Service staff great to work with. Decent inventory. More
I CAME WITH AIR PRESSURE ISSUES IN MY TIRES. WITHIN MINUTES THEY FOUND THE NAIL THAT HAD PIERCED THE REAR PASSENGER SIDE TIRE, THEY EXPLAINED THE DAMAGE AND INSTRUCTED ME ON THE COST OF REPAIRIN WITHIN MINUTES THEY FOUND THE NAIL THAT HAD PIERCED THE REAR PASSENGER SIDE TIRE, THEY EXPLAINED THE DAMAGE AND INSTRUCTED ME ON THE COST OF REPAIRING IT. IN LES THAN 20 MINUTES THEY REPAIRED IT & DELIVERED MY CAR. ABSOLUTELY TOTAL PROFESSIONAL AND VERY COURTEOUS! More
We bought two cars at once. Christian in sales took great care of us - great and patient explanations and follow-thru. We got extremely low value for our trade-ins but that may Christian in sales took great care of us - great and patient explanations and follow-thru. We got extremely low value for our trade-ins but that may just be the way things are. At time of accepting the final price, the line item "3M" was added at a super high cost (it covers various protection items on the exterior. This is part of the car - can't opt out. Should have been part of the posted price. Finance automatically put both cars in husband's name, with wife as co-signer. We returned and re-signed to get wife's car in her name as primary. Great food service. More
I’m visiting family in the area and needed my car serviced before driving across country. Ocean Honda got my car less than an hour after I called. All staff I interacted with were efficient and court serviced before driving across country. Ocean Honda got my car less than an hour after I called. All staff I interacted with were efficient and courteous. Thanks Ocean Honda for your great work! More
Christian is great. His knowledge, his ability to connect with the customer. Very caring and just very good at what he does. Honda is lucky to have him. I recommend him His knowledge, his ability to connect with the customer. Very caring and just very good at what he does. Honda is lucky to have him. I recommend him all the time. More
They charge more than other locations for a basic oil change. My car didn’t look any cleaner after they supposedly ran it through the wash twice. They either completely stopped leaving snacks out in the change. My car didn’t look any cleaner after they supposedly ran it through the wash twice. They either completely stopped leaving snacks out in the waiting area or happened to not have any the last time I went. More
Donovan was great. General manager James, I feel a bit lied to. Car was advertised at $28k+ and he says it changed to $30k+. I feel it was a bit of a bait and switch. B General manager James, I feel a bit lied to. Car was advertised at $28k+ and he says it changed to $30k+. I feel it was a bit of a bait and switch. Bell ringing was a bit silly. More