Felipe Soriano-Sosa
Felipe Soriano-Sosa at Lithia Hyundai of Anchorage
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Felipe Soriano-Sosa

Technician

Lithia Hyundai of Anchorage

5400 Old Seward Hwy
Anchorage, AK 99518

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5.0
13 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

7 yrs, 3 mos

5.0

13 Reviews

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13 Reviews of Felipe Soriano-Sosa

April 03, 2025

Dealership Rating
Employee Rating

Service was wonderful. Text reminders were also very helpful. Everyone showed kindness with people. Appreciate the awesome service! More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Lithia Hyundai of Anchorage responded

Lila, we’re so happy to hear that you had a wonderful experience with our service team! It’s great to know that the text reminders and the kindness from our staff made your visit even better. Thank you for your kind words, and we look forward to assisting you again in the future!

December 18, 2024

Dealership Rating
Employee Rating

Very personal and very welcoming, did great work on my car and even filled up my windshield wiper fluid. More

by Sam
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Lithia Hyundai of Anchorage responded

Sam, we're delighted to hear that you had a welcoming experience at Lithia Hyundai of Anchorage! Our team is always here to ensure your car gets the best care. Thanks for sharing your feedback!

December 11, 2024

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Employee Rating

Great costumer service, was very professional. Overall great place to buy a car, I was amazing by the communication. More

by ODIBBA
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Brookins, Wayne Marc Cravey , Jason HESS

Dec 12, 2024

Lithia Hyundai of Anchorage responded

We're delighted to hear that you had a positive experience with our team at Lithia Hyundai of Anchorage! Thank you for highlighting the professionalism and communication. We appreciate your support and hope you're enjoying your new car!

September 05, 2024

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Employee Rating

Christain Diaz has to be the most reliable/trustworthy service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think ot More

by isaiahhoman
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 06, 2024

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Isaiah! It’s fantastic to hear that Christain Diaz has made such a positive impression on you with his reliability and trustworthiness. We’re proud to have him on our team and appreciate your kind words. If you need anything in the future, don’t hesitate to reach out to us at Lithia Hyundai of Anchorage!

May 17, 2024

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Employee Rating

I came in for a scheduled oil change, and I waited 3 hours before my car was even moved to the bay over all 3 1/2 hours for an oil change. I’ll be doing it myself from now on. Not worth the money I paid More

by cammeron.hull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 22, 2024

Lithia Hyundai of Anchorage responded

Hi Cammeron, Our team would like to thank you for allowing us to serve you, as we appreciate your business. We regret that you experienced an extended wait time, and would like the opportunity to discuss this with you further. Please reach out to me at your convenience. We hope to have the opportunity to serve you again. Moises Gonzalez - Service Manager - 907-762-5752

November 18, 2023

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Employee Rating

Great customer service! Great communication. They always make sure I know what’s going on. The text messages are great way to communicate. More

by BECCAPOOH22
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2023

Lithia Hyundai of Anchorage responded

Hi Becca, Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our customer service and communication. Ensuring our customers are informed and satisfied is a top priority for us. We appreciate your positive comments about our text message communication. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to serving you again in the future.

Nov 20, 2023

Lithia Hyundai of Anchorage responded

- Management

October 21, 2023

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Employee Rating

Customer service was absolutely wonderful. The timing communication was the best I would highly recommend Hyundai dealerships More

by jbrown1760
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Oct 23, 2023

Lithia Hyundai of Anchorage responded

We're delighted to know you had a wonderful experience with our customer service at Lithia Hyundai of Anchorage. Thanks for recommending us, we appreciate it!

April 02, 2023

Dealership Rating
Employee Rating

Need too improve there sercise call center. ..... hard too connect with sericse department too schsdule msintenace appointments. More

by jusonebro
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Apr 03, 2023

Lithia Hyundai of Anchorage responded

Hi, We appreciate the review and your patience. We hope to earn your business again down the road.

March 17, 2023

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Employee Rating

Associates are very friendly and communicative and I always get my car done in a reasonable amount of time More

by mlecours
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

Lithia Hyundai of Anchorage responded

Hi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again down the road.

March 01, 2023

Dealership Rating
Employee Rating

Staff was polite and efficient. Offered to drop me off and pick me up after leaving car at the shop as well. More

by Melvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 04, 2023

Lithia Hyundai of Anchorage responded

Hi Melvin, Thank you for the review. We are glad your visit with us was a polite experience. We hope to see you again down the road.

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