Felicia Wardrick

Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar Verified Customer Verified Customer

Report | Print

Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! 1st class customer service for new cars and services. No one better !! More

by vlizza91 Verified Customer Verified Customer

Report | Print

The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4 Verified Customer Verified Customer

Report | Print

Very satisfied with my car love to use solerno for my car need I’ll the time need I’ll the time More

by trimino45 Verified Customer Verified Customer

Report | Print

Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. More

by calebrosier23 Verified Customer Verified Customer

Report | Print

Job was not performed correctly , given another appointment to have it fixed . Cannot give a review until job is correctly completed appointment to have it fixed . Cannot give a review until job is correctly completed More

by trimino45 Verified Customer Verified Customer

Report | Print

Service was exceptional. They were very polite and took care of my recall promptly. 5 star service They were very polite and took care of my recall promptly. 5 star service More

by kmcgahey0125 Verified Customer Verified Customer

Report | Print

DO NOT go to Salerno Duane in Summit! !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car !! Their service department is unorganized and unprofessional. 0 stars for them! My car had a recall so I scheduled an appointment. They kept my car 24 hours and then told me they don’t have the part for the recall so they couldn’t fix it. I had to make a 2nd appointment for when they had the part. They told me the part was in so I brought my car back. Again, they kept the car 24 hours and then called me and told me they couldn’t fix the recall because they didn’t have the part, even though they scheduled my appointment and told me it was in. After the third appointment, they fixed the recall but they broke my passenger window, the heat stopped working and they scratched up my dashboard and gear shift. They are telling me it’s my problem and they won’t fix what they broke. They’ve now had my car for 6 days and not given me any updates. They haven't even offered me a loaner car. I’m still waiting for the manager, Paul, to call me back. It’s impossible to get in touch with their service department. No one picks up the phone and they don’t return messages. DO NOT BRING YOUR CAR HERE!!! Based on other reviews it looks like many people have the same issue. I encourage you to file a complaint with the NJ Department of Consumer Affairs: https://njconsumeraffairs.state.nj.us/file-a-complaint/ More

Report | Print

After waiting 3 days for a recall service which should taken 1 day. Then driving my car the next day and the flash guard fell off. Took it back to the dealer to inspect to have the tech lie to me by sayin taken 1 day. Then driving my car the next day and the flash guard fell off. Took it back to the dealer to inspect to have the tech lie to me by saying all the hardware was still in place and i will now have to pay to replace it. So I took it to an independent sevice station and was told most of the hardware was gone. More

by tenft Verified Customer Verified Customer

Report | Print

Great experience, as usual. I recommend Salerno Duane for any Jeep repairs or service needs. I recommend Salerno Duane for any Jeep repairs or service needs. More

by rickhankey Verified Customer Verified Customer

Report | Print