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Fabio Castellon

Overview Reviews (73) Inventory (366)

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Fabio Castellon

Sales Manager

Hyundai of Wesley Chapel

27000 Wesley Chapel Boulevard
Wesley Chapel, FL 33544

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4.6

73 Reviews

Overview Reviews (73) Inventory (366)

4.6

73 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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73 Reviews of Fabio Castellon

September 02, 2025

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Employee Rating

Team was very friendly, approachable, listened to my requests and helped to sort out things I wanted for the car requests and helped to sort out things I wanted for the car More

by Angraiz Brahman

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brenda Morejon, Oscar Alicea, Malachi Macera

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Sep 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Hyundai of Wesley Chapel to be a positive one. Please don't hesitate to reach out if you need anything else. Sincerely, Jose Gesmondi Service Manager

August 01, 2025

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Employee Rating

Was very satisfied. No pressure from anyone. Salesman was very courteous and patient with me as it took me awhile to make a decision. Everyone there was very friendly c No pressure from anyone. Salesman was very courteous and patient with me as it took me awhile to make a decision. Everyone there was very friendly couldn’t have been better More

by Dean

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Olivier Hans Lacossade

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Aug 01, 2025 -

Hyundai of Wesley Chapel responded

Thanks for your feedback on your recent visit to Hyundai of Wesley Chapel. It's great to hear that we were able to assist you and that you had such a positive experience. Sincerely, Manny Lopez Internet Sales Manager

July 31, 2025

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Employee Rating

Be prepared to negotiate like it’s 1984. This dealership doesn’t believe in putting their best deal forward so they’ll make you fight for it. They will start with outrageous numbers so that This dealership doesn’t believe in putting their best deal forward so they’ll make you fight for it. They will start with outrageous numbers so that any deal you agree on later will seem like a great deal. Also look out for the dealer add ons; especially since they charge the Florida maximum dealer doc fee of $1,199. Overall I like working with this dealership because it’s conveniently located and the dealership is nice. I just wished they were more transparent with pricing and negotiations so that I could LOVE them. More

by MJW064

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Tom Swedberg

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Aug 03, 2025 -

Hyundai of Wesley Chapel responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Sincerely, Manny Lopez Internet Sales Manager

July 27, 2025

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Sales Manager makes didn’t complied with offered proposal after run credit score and finance manager wants to change it after run credit score and finance manager wants to change it More

by NOGS13

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: David Watkins

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Aug 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Sincerely, Manny Lopez Internet Sales Manager

July 24, 2025

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Employee Rating

They where great and understading and patient I'm extremely happy with the whole team extremely happy with the whole team More

by JDUARTE2806

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Caleb Prieto, Nicole Paquette

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Jul 24, 2025 -

Hyundai of Wesley Chapel responded

Thank you for choosing Hyundai of Wesley Chapel. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely, Manny Lopez Internet Sales Manager

July 20, 2025

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Employee Rating

I had a great experience at Hyundai of Wesley Chapel. No games, very helpful. Highly recommend. No games, very helpful. Highly recommend. More

by JOE.CESTRA

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: David Watkins

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Jul 20, 2025 -

Hyundai of Wesley Chapel responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Sincerely, Manny Lopez Internet Sales Manager

July 09, 2025

Dealership Rating

Employee Rating

AJ is always at the top of his game. Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! Personal and professional in every way. Always greets me by name and does only the service and repair necessary! No over selling! More

by PETERSON729

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez, Justin Worrell, Arthur "AJ" Wilson, Brianna Hacker, Nicole Paquette

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Jul 09, 2025 -

Hyundai of Wesley Chapel responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Sincerely, Jose Gesmondi Service Manager

July 06, 2025

Dealership Rating

Employee Rating

The service staff is unreliable, untrustworthy, and a huge liability. I do not trust my vehicles to them. huge liability. I do not trust my vehicles to them. More

by YAMLETTEMELENDEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Anthony Rodriguez, Brianna Hacker

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Jul 07, 2025 -

Hyundai of Wesley Chapel responded

Yamlette, Please call me to discuss this. Obviously, something went very wrong. I'm sure I can resolve it for you and would like the chance. Tom Swedberg Fixed Operations Director Hyundai of Wesley Chapel (813) 279-7343

July 02, 2025

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Employee Rating

Excellent service and talented people. They understand your requirement very clearly and helps you to find the appropriate vehicle based on your budget. They understand your requirement very clearly and helps you to find the appropriate vehicle based on your budget. More

by MURALIDHARAN

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez , Wade & Johnny

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Jul 02, 2025 -

Hyundai of Wesley Chapel responded

July 01, 2025

Dealership Rating

Employee Rating

Hyundai of Wesley Chapel has always provided expert and professional service! Very capable employees with knowledgeable and professional ability! Nice team! professional service! Very capable employees with knowledgeable and professional ability! Nice team! More

by PETERSON729

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Fernandez, Justin Worrell, Arthur "AJ" Wilson, Nicole Paquette

Report | Print

Jul 02, 2025 -

Hyundai of Wesley Chapel responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Sincerely, Manny Lopez Internet Sales Manager

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